Danielle McGill
Colton,CA
Summary
Industrious administrative leader and team member with proven organizational, time management and multitasking abilities. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes.
Overview
10
10
years of professional experience
Work History
Elections Specialist
Registrar of Voters, County of San Bernardino
San Bernardino, Ca
12.2023 - Current
- Implement government codes, legislation and procedures which includes training and assisting individuals in the election processes
- Organize and maintain election materials as well as ensure knowledge of use of election materials by trainees is understood
- Evaluation of trainees and election workers capabilities and assign appropriate work assignments
- Daily training and instruction of poll workers to include supervisors and field representatives.
- Supervised poll workers during early voting periods.
- Provided support to staff members responsible for administering elections at polling sites on election day.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Office Manager
Center Staffing
San Bernardino, Ca
09.2018 - 09.2023
- Train incoming employees regarding all policies, procedures and job duties
- Assist in developing, revising, and implementing new and revised procedures, forms and office systems, coordinate clerical services and with other business operations
- Supervise the work of all staff, along with planning schedules for work, travel, operations of the office, and deadlines
- Accounts payable, receivables, payroll, timekeeping, bank deposits and reconciliations.
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Identified, screened and interviewed potential employees.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
Member Services
Kaiser Permanente
Riverside, Ca
08.2014 - 05.2018
- Answer incoming calls to assist members with plan information, location of services and complaints and grievances
- Review plan information and ensure billing of services is accurate
- Provide stellar customer service to members, employees, faculty and any others encountered.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Handled customer inquiries and complaints regarding billing issues via telephone, email, and other communication channels.
- Processed payments received from customers by mail or online banking systems.
Education
Associates of Arts, Business Administration -
Chaffey Community College
01.2014
Skills
- Administrative Support
- Expense Reporting
- Data Entry
- Office Management
- Staff hiring
- Bookkeeping
- Team Supervision
- Financial Accounting
- Business Administration
- Account Reconciliation
- Scheduling and calendar management
- Clerical Support
- Quickbooks
- Microsoft applications
Timeline
Elections Specialist
Registrar of Voters, County of San Bernardino
12.2023 - Current
Office Manager
Center Staffing
09.2018 - 09.2023
Member Services
Kaiser Permanente
08.2014 - 05.2018
Associates of Arts, Business Administration -
Chaffey Community College
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