Danielle McIlhenny
Philadelphia,PA
Summary
Accomplished leader with over ten years of experience in workforce development and strategic operations. Demonstrated success in driving growth through innovative program design and effective team leadership. Skilled in managing complex service delivery systems and securing funding to align operational goals with mission outcomes. Recognized for strong problem-solving abilities and stakeholder engagement across diverse sectors.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Assistant Director
Community Integrated Services
PHILADELPHIA, PA
05.2011 - Current
- Lead a multidisciplinary team of 10 to 15 managers, overseeing recruitment, performance management, and professional development.
- Provide executive oversight for employment services operations, managing a caseload of up to 400 individuals, while ensuring the delivery of high-quality, person-centered outcomes for individuals with diverse barriers to employment, including disabilities, criminal justice involvement, and housing instability.
- Lead financial performance efforts, including monitoring billable service targets, and aligning departmental operations with budgetary goals to maximize sustainability.
- Maintain full accountability for compliance and documentation, including budget reporting, regulatory adherence, and quality assurance standards.
- Continue to provide critical leadership during crises and after-hours needs through on-call responsibilities, ensuring uninterrupted service delivery and client support.
- Design and implement individualized service plans using data-driven analysis of monthly authorizations, achieving measurable outcomes in employment placement and retention.
- Oversee compliance and quality assurance protocols, ensuring adherence to state and federal regulations, and internal documentation standards.
Lead Teacher/Group Supervisor
Little Beginnings
Philadelphia, PA
07.2008 - 05.2011
- Designed engaging lesson plans to enhance student learning and development.
- Supervised classroom activities to maintain a safe learning environment.
- Conducted assessments to evaluate student growth and adjust instruction.
- Managed facility operations during student drop-off and pick-up periods.
Education
Rehabilitative Services
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05-2008
Skills
- Personnel management
- Regulatory compliance
- Service planning
- Staff training and development
- Effective communication
- Team leadership
- Problem solving
Certification
CESP- Certified Employment Support Proffesional
Timeline
Assistant Director
Community Integrated Services
05.2011 - Current
Lead Teacher/Group Supervisor
Little Beginnings
07.2008 - 05.2011
Rehabilitative Services
East Stroudsburg University of Pennsylvania