Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle McLennon

Russellville,AL

Summary

Highly skilled Business Office Manager with background in overseeing operational efficiencies, managing staff and ensuring smooth-running office environments. Strengths include strategic planning, budgeting, project management and team leadership. Previous roles have resulted in improved productivity, streamlined processes and cost reductions. Demonstrates strong communication skills combined with ability to handle multiple tasks simultaneously.

Overview

11
11
years of professional experience

Work History

Business Office Manager

Cottage Of The Shoals
Tuscumbia, AL
10.2022 - Current
  • Managed office budget and ensured accurate financial records were kept.
  • Developed and implemented procedures to ensure efficient workflow in the office.
  • Scheduled meetings and appointments for executive team members.
  • Processed invoices, purchase orders and other related paperwork required for business operations.
  • Provided customer service support to clients by responding to inquiries in a timely manner.
  • Implemented policies and procedures to ensure compliance with local regulations.
  • Ensured that all office equipment was maintained properly.
  • Ordered supplies when necessary to keep the office running smoothly.
  • Developed strategies for improving administrative processes.
  • Handled confidential company information in accordance with established protocols.
  • Answered phones promptly and directed calls appropriately.
  • Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
  • Monitored accounts receivable, advising of delinquencies or other account irregularities.
  • Established and maintained filing systems to support office personnel.
  • Reviewed invoices for accuracy to identify cost savings.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
  • Maintained accurate documentation on all pre-authorization requests, denials and appeals.
  • Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
  • Assisted in resolving claim issues related to billing and reimbursement inquiries.
  • Performed daily audits of submitted claims to ensure compliance with industry standards and regulations.
  • Researched third party payer guidelines related to prior authorizations, coding and billing processes.
  • Responded promptly to customer inquiries regarding their benefits and eligibility status.
  • Evaluated policies and procedures related to Insurance Verification activities.
  • Generated reports detailing trends in denied claims for use by management team.
  • Contacted patients to confirm demographic information and communicate financial responsibilities.
  • Navigated through multiple online systems to obtain documentation.
  • Handled billing related activities focused on medical specialties.
  • Monitored and tracked the status of pending insurance verifications and authorizations.

Assistant Business Manager

Cottage Of The Shoals
Tuscumbia, AL
01.2021 - 10.2022
  • Monitored expenses to ensure compliance with budgetary requirements.
  • Resolved customer service issues in a timely manner while maintaining professionalism.
  • Prepared monthly financial reports summarizing revenue, expenses, liabilities and assets.
  • Managed relationships with third-party vendors providing goods or services to the company.
  • Analyzed financial data to recommend changes that could improve profitability.
  • Managed cash control, funds disbursement, and payroll and maintained and tracked product inventory.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

Certified Nursing Assistant

Cottage of the Shoals
Tuscumbia, AL
07.2013 - 01.2021
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units, using wheelchair or strher.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Observed patients for any changes in their physical or mental condition.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Participated in educational programs related to nursing assistant skills development.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.

Education

High School Diploma -

Tharptown High School
Russellville, AL
05-2011

Skills

  • Account Reconciliation
  • Business operations management
  • Records Management
  • Administrative Support
  • Expense Reporting
  • Financial Administration
  • Credit and collections
  • Expense Tracking
  • Office Administration
  • Relationship Building
  • Office Management

Timeline

Business Office Manager

Cottage Of The Shoals
10.2022 - Current

Assistant Business Manager

Cottage Of The Shoals
01.2021 - 10.2022

Certified Nursing Assistant

Cottage of the Shoals
07.2013 - 01.2021

High School Diploma -

Tharptown High School

Similar Profiles

CREATE PROFILE
Danielle McLennon