Summary
Overview
Work History
Education
Skills
Work Availability
Software
Timeline
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Danielle McSpadden

Danielle McSpadden

Assistant Manager
Warren,MI

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

My work is very challenging, but I dedicate myself, to maintain satisfaction and the return of each customer.

Works independently while remaining under the directive of a human resource manager.

Overview

27
27
years of professional experience

Work History

HR Administrative Assistant

Avalon Essential Homecare
Troy, MI
04.2023 - Current
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • I Handle a high volume of phone calls, each day and direct callers to appropriate personnel.
  • Maintains inventory of office supplies, orders, and manages outgoing and incoming mail.
  • Shift scheduling, sat in on interviews, verifies reference checks to other employers, human resource files, and termination files.
  • I work second-to human resource management as a administrative assistant.

Registration Clerk & Patient Care Technician

St. John Hospital & Medical Center
Detroit , MI
01.2004 - 10.2014
  • Reviewed patient medical records and verified accuracy of information in the system.
  • Processed patient registration forms, collected fees, and issued receipts for services rendered.
  • Greeted patients upon arrival and directed them to appropriate areas.
  • Insurance billing to retrieve hospital payments.
  • Handled large amounts of cash, checks, credit cards, for outstanding balances.
  • Vital signs, cpr, wheelchairs, blood sugars, and blood draws.

Cashier Team Lead

Value City Department Store
Flint, MI
02.1998 - 07.2000
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • I greeted customers with a smile using polite customer service skills.
  • Cleaned my area and nearby departments, by sanitizing, and the removal of trash.
  • I became a shift leader in four months.
  • I finalized a drawer count at the end of each shift, to add up the correct amount of sales and totals for the day.

Education

Bachelor of Arts - Psychology

University of Phoenix
Detroit, MI
03-2012

Associate of Arts - Social Work

Wayne County Community College District
Detroit, MI
10-2010

Certified Medical Assistant - Phlebotomy, Medical Terminology, Clerical, Back Office

Ross Medical Center
Flint, MI
01-2002

Skills

  • Data entry management
  • Spreadsheet
  • Recruiting
  • Interviews
  • Meeting planning
  • Memo preparation
  • Microsoft
  • Scheduling
  • Cashier, checks, cash, credit cards and processing
  • Billing
  • Knowledge of Healthcare
  • Customer service skills
  • Multi tasking
  • Leadership skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft office, Google docs, Polaris, zoom, PowerPoint, spreadsheet, excel, and database management

Timeline

HR Administrative Assistant

Avalon Essential Homecare
04.2023 - Current

Registration Clerk & Patient Care Technician

St. John Hospital & Medical Center
01.2004 - 10.2014

Cashier Team Lead

Value City Department Store
02.1998 - 07.2000

Bachelor of Arts - Psychology

University of Phoenix

Associate of Arts - Social Work

Wayne County Community College District

Certified Medical Assistant - Phlebotomy, Medical Terminology, Clerical, Back Office

Ross Medical Center

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Danielle McSpaddenAssistant Manager