Danielle Melendez
Farmingdale,NY
Summary
Experienced professional seeking position in fast-paced work environment. Demonstrated expertise in performing diverse administrative and managerial duties, encompassing secretarial and technical services for both managers and clients. Adept at handling multiple responsibilities efficiently while maintaining high level of accuracy and attention to detail. Committed to delivering exceptional support and contributing to overall success of team. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
Work History
Office Manager/Accounts Receivable
Atlantic Exteriors Inc
10.2022 - 02.2025
- Developed and maintained strong relationships with vendors to ensure timely and accurate payment processing
- Reduced outstanding vendor balances by XX% through effective communication and negotiation skills
- Created monthly financial reports detailing accounts payable aging, cash flow projections, and budget variances for management review
- Managed vendor relationships effectively resulting in improved supplier satisfaction ratings
- Oversaw the resolution of escalated issues related to invoicing discrepancies or payment delays
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Managed the office budget, tracking expenses and identifying areas for cost-saving measures
Office Manager
Four Seasons Roofing
08.2018 - 04.2022
- Maintained and supervised all office operations
- Maintained all billing including all invoicing and purchasing on a daily basis through Quickbooks
- Supervised and directed commercial crew
- Maintained working calendar along with scheduling estimates and working jobs
- Communicated with clients
- Purchased and scheduled material for job sites
- Maintained office supply inventory
Office Administrator
D&D LANDSCAPE DESIGN & CONSTRUCTION
02.2019 - 08.2019
- Skillfully managed wide-range of office duties including accounts receivable
- Leverage strong multitasking skills to manage customer service, invoicing and purchasing
- Respond to customer inquiries, manage calendar and bank deposits
Client Care Coordinator/ Office Administrator
ADVANCED WEIGHT LOSS CENTERS
01.2017 - 01.2019
- Assisted in all activities with director, supervised and direct in all managing duties
- Prepared and maintained all client documents, budgets and communication
- Booked client appointments, greeted and performed client treatments, answered customer phone calls
- Preformed managerial duties, such as training, communicating with client queries and complaints
Customer Service/Manager
99 Cent Super Plus
01.2004 - 01.2017
- Interface with customers identify purchasing needs and direct them to appropriate department
- Confirm and change price, signage on designated products
- Facilitate inventory and stock management
- Conduct routine cycle counts on inventory audits
- Provide training to new employees to uphold company policies and sustain customer satisfaction
Customer Service Representative
The Della Agency
01.2010 - 01.2013
- Answered customer phone calls answering questions and offering services
- Collected and updates customer information
- Assisted customers in filing claims as well as making and receiving payments
- Entered customer notes into customers files after any contact for future reference
Education
High School Diploma -
Plainedge High School
North Massapequa, NY Skills
- QuickBooks
- Calendar Management
- Accounts Receivable
- Accounts Payable
- Payroll
- Office management
- Clear oral/written communication
- Administrative oversight
- Scheduling coordination
- Human resources
- Organizational skills
- Staff management
- Staff hiring
Timeline
Office Manager/Accounts Receivable
Atlantic Exteriors Inc
10.2022 - 02.2025
Office Administrator
D&D LANDSCAPE DESIGN & CONSTRUCTION
02.2019 - 08.2019
Office Manager
Four Seasons Roofing
08.2018 - 04.2022
Client Care Coordinator/ Office Administrator
ADVANCED WEIGHT LOSS CENTERS
01.2017 - 01.2019
Customer Service Representative
The Della Agency
01.2010 - 01.2013
Customer Service/Manager
99 Cent Super Plus
01.2004 - 01.2017
High School Diploma -
Plainedge High School
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