Danielle Mikulicic
Palm Harbor,FL
Summary
Experienced receptionist seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Glossy Nails
10.2021 - 09.2023
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Learned details of types of treatments and procedures in order to answer questions from customers.
- Listened closely to customer complaints and responded appropriately to issues.
- Communicated with salon team members if clients canceled or changed appointment times.
- Developed relationships with guests to meet client needs and encourage repeat service
- Trained new hires on new appointment scheduling, opening and closing duties.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Handled payments and processed credit card transactions.
Education
Palm Harbor University High School
Palm Harbor, FL06.2023
Skills
- Scheduling and Appointment Management
- Front Desk and Salon Management
- Customer Service
- Complaint Resolution
- Interpersonal Communication Skills
Timeline
Receptionist
Glossy Nails
10.2021 - 09.2023
Palm Harbor University High School
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