Danielle MIles
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Money Center Associate
The Kroger Co.
01.2018 - Current
- Ability to maintain customer satisfaction, use of good judgment, outstanding problem solving skills, and great communication skills.
- Performed various money center services to customers. such as money transfers, bill payments, Check and money order cashing, as well as issuing money orders.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Utilized POS System to enter customer transactions and accurately record all sales.
- Experienced with taking calls and directing them to the appropriate place within the building.
- Updated and maintained long-term accounts while resolving account discrepancies.
Cashier
The Kroger Co.
09.2017 - 01.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
Receptionist
X'Cellent Performance
04.2015 - 06.2017
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled assignments independently with good judgement and critical thinking skills.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
SiaTech Charter High School
Little Rock, AR06-2016
Skills
- Billing administration
- Cash handling expertise
- Payment processing
- Data entry
- Complaint resolution
- Customer service
- Identification checks
- Written and verbal communication
Languages
English
Native or Bilingual
Timeline
Money Center Associate
The Kroger Co.
01.2018 - Current
Cashier
The Kroger Co.
09.2017 - 01.2018
Receptionist
X'Cellent Performance
04.2015 - 06.2017
High School Diploma -
SiaTech Charter High School
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