Danielle Mills
Morgan Hill,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Police Data Specialist
San Jose Police Department
201 W Mission St. San Jose, CA
10.2019 - Current
- Maintained files, records and chronologies of entry activities. Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Input complex data and retrieval processes requiring extreme accuracy; providing services to the community; and performing related work as required
- Developed effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
- Handled multiple projects and responsibilities simultaneously
- Demonstrated the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
- Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel
- Effectively conveyed information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.
- Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Front Desk Receptionist
La Quinta Inn & Suites
Morgan Hill
07.2016 - 09.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Trained new team members on company procedures, customer service and issue resolution.
- Resolved customer problems and complaints.
Education
High School Diploma -
Silicon Valley Flex Academy
Morgan Hill 06.2015
Skills
- Critical Thinking
- Document Transcribing
- Background Checks
- Keen Attention to Detail
- Data Entry
- Time Management
- Administrative Support
- Office Organization
- Data Verification
- Document Organization
- Customer Inquiries
- Email Correspondence
Timeline
Police Data Specialist
San Jose Police Department
10.2019 - Current
Front Desk Receptionist
La Quinta Inn & Suites
07.2016 - 09.2019
High School Diploma -
Silicon Valley Flex Academy