Seeking a challenging position as Healthcare Administrator in clinical or hospital setting
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Onslow Memorial Hospital
08.2022 - Current
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience
Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment
Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes
Educated patients on preventative care measures, effectively reducing the risk of future health complications
Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual patient needs
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options
Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner
Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints
Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician
Documented medical data in patient charts, facilitating accurate records
Prepared and served food and beverages to customers
Jotted down customer orders and promptly delivered food and drinks.
Dog Walker/Sitter
Sit Walk & Scoop
07.2017 - 08.2022
Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
Provided dogs with exercise and fresh air to promote dog health.
Led dogs away from hazards, obstacles, and other animals to protect safety.
Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Secured dog collars and tags before starting walks to guarantee identification in emergencies.
Made owners comfortable with care by following instructions and meeting dog needs.
Greeted pet owners warmly to build trust and create lasting relationships.
Provided dog with water for adequate hydration on longer walks.
Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
Server
New York Bagel Company
07.2006 - 11.2009
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Police Officer
North Topsail Beach Police Department
07.2005 - 07.2006
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Answered emergency calls for help from citizens and business owners.
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Secured crime scenes, gathered evidence, and questioned witnesses.
Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Education
Master of Healthcare Administration - Health Administration
Purdue University Global
10.2024
Bachelor of Health Science - Health Administration
Purdue University
12.2023
Certification in Medical Assisting -
Purdue Global University
01.2021
Skills
ADJUSTMENTS
Equipment Adjustments
Results Analysis
Patient Preparation
Test Data Review
Patient Records Review
Electrodes Application
Certification
Medical Assistant
Timeline
Medical Assistant
Onslow Memorial Hospital
08.2022 - Current
Dog Walker/Sitter
Sit Walk & Scoop
07.2017 - 08.2022
Server
New York Bagel Company
07.2006 - 11.2009
Police Officer
North Topsail Beach Police Department
07.2005 - 07.2006
Master of Healthcare Administration - Health Administration
Purdue University Global
Bachelor of Health Science - Health Administration
Purdue University
Certification in Medical Assisting -
Purdue Global University
Medical Assistant
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