Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Danielle Miranda

Nipomo

Summary

Experienced with financial transactions, customer service, and banking operations. Utilizes strong communication and problem-solving skills to enhance customer experiences and streamline processes. Track record of maintaining accuracy, efficiency, and reliability in dynamic banking environment.

I excellent in customer service and I am always prepared to help any customer or client in need whether It been in a restaurant, banking, or retail setting.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Universal Associate Banker Teller

JPMorgan Chase
06.2024 - 02.2025
  • Achieved high customer satisfaction by providing efficient and accurate banking services.
  • Handled complex transactions, addressing any concerns or issues promptly and professionally.
  • Participated in ongoing training programs, staying up-to-date on industry trends and best practices.
  • Collaborated with team members to ensure seamless branch operations and excellent customer service.

Member Services Officer

Coast Hills Credit Union
03.2021 - 10.2023
  • Managed and maintained accurate accounts for members, ensuring all funds were properly allocated
  • Provided excellent customer service to all customers of the bank, including assisting with deposits, withdrawals, loan payments, and account inquiries
  • Resolved customer complaints and inquiries in a professional and timely manner
  • Maintained accurate customer records and updated databases
  • Opened new accounts, issued debit cards and handled account maintenance

Assembler

AeroMotion
02.2019 - 03.2020
  • Assembled products with attention to detail, ensuring accuracy
  • Followed detailed instructions and specifications to assemble products
  • Inspected products to ensure accuracy and quality standards were met

Restaurant Assistant Manager

Chacho's Mexican Food
07.2007 - 08.2018
  • 8+ years of experience in restaurant management
  • Proven ability to manage and motivate staff, maintain excellent customer service, and increase sales and profitability
  • Wellversed in handling customer complaints and resolving disputes
  • Skilled in training and developing staff in customer service, menu knowledge, and operational procedures

Education

Associate Degree - Early Childhood Development/Nutrition

Hancock College
Santa Maria, CA
05.2011

High School Diploma - Agricultural Studies

Nipomo High School
Nipomo, CA
06.2008

Skills

  • Customer Service
  • Attention to Detail
  • Problem Solving
  • Teamwork
  • Leadership
  • Interpersonal Communication

Certification

Food handlers certificate 2024/2025

Food handlers safety and sanitization certificate

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Universal Associate Banker Teller

JPMorgan Chase
06.2024 - 02.2025

Member Services Officer

Coast Hills Credit Union
03.2021 - 10.2023

Assembler

AeroMotion
02.2019 - 03.2020

Restaurant Assistant Manager

Chacho's Mexican Food
07.2007 - 08.2018

Associate Degree - Early Childhood Development/Nutrition

Hancock College

High School Diploma - Agricultural Studies

Nipomo High School

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Danielle Miranda