Danielle Mitchell
San Diego,CA
Summary
Proven relationship builder and adept cash handler, I excelled at First National Bank of Pennsylvania by enhancing customer satisfaction through expert financial advice and empathetic service. Leveraging sales expertise and organizational skills, I consistently met financial goals and maintained accurate cash flows, fostering loyalty and repeat business.
I am a team player and can get along well with fellow coworkers. I am punctual and a very fast learner.
Overview
8
8
years of professional experience
Work History
Relationship Banker
First National Bank Of Pennsylvania
08.2019 - 04.2024
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
Cashier
Food Lion
06.2018 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Food City
09.2017 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Madison Pharmacy & Home Care
06.2016 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate's in Business Administration - Business Administration
The Crown College of The Bible
Powell, TN05.2019
High School Diploma -
Amazing Grace Baptist School
4530 NC HWY 135, Stoneville NC 2704805.2017
Skills
- Relationship building and management
- Customer Service-Oriented
- Sales expertise
- Cash Handling
- Creative Thinking
- Cash Flow Management
- Punctual
- Friendly
- Organized
Timeline
Relationship Banker
First National Bank Of Pennsylvania
08.2019 - 04.2024
Cashier
Food Lion
06.2018 - 07.2019
Cashier
Food City
09.2017 - 04.2019
Cashier
Madison Pharmacy & Home Care
06.2016 - 07.2017
Associate's in Business Administration - Business Administration
The Crown College of The Bible
High School Diploma -
Amazing Grace Baptist School
Similar Profiles
Lori McDanielLori McDaniel
Relationship Banker at First National Bank Of PennsylvaniaRelationship Banker at First National Bank Of Pennsylvania
ALEXANDRA PORTELLIALEXANDRA PORTELLI
Assistant Branch Manager at First National Bank Of PennsylvaniaAssistant Branch Manager at First National Bank Of Pennsylvania
Melony DuraneyMelony Duraney
Floating Teller at First National Bank Of PennsylvaniaFloating Teller at First National Bank Of Pennsylvania