Overview

Work History

Timeline

Danielle Moore

Federal Way,WA

Overview

14

14

years of professional experience

Work History

Receptionist

Stafford Healthcare

DesMoines, WA

10.2015 - Current

Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Took accurate messages for staff and management to facilitate open and speedy communication.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Responded to customer concerns and issues by taking the necessary steps to make sure all issues were resolved.
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Rendered information to callers and drafted office emails.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.

Transport Driver

Patricia Montgomery

Federal Way, WA

03.2011 - 12.2014

Planned efficient routes and adjusted strategies based on current weather and traffic information.
Maintained safe driving habits to protect property and general public on roadways.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Picked up clients or vehicles and drove property to specified receiving agency or location.
Completed efficient transfers at hubs and final destinations to keep routes on schedule.

Timeline

Receptionist

Stafford Healthcare

10.2015 - Current

Transport Driver

Patricia Montgomery

03.2011 - 12.2014