Danielle Moreau

•Plan, develop, organize, implement and direct the day-to-day functions of the clinics and its programs and activities to insure compliance, efficiency, and patient satisfaction

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Manage staff performance including supervising, coaching/counseling front office and clinical staff daily and interviewing, hiring, and training new staff

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Address issues raised by physicians, employees, and patients and seek out appropriate leaders or partners to problem solve and process improve

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Develop the practice budget including pull profit and loss responsibility of the physician practice, including revenue, expenses and budgeting

• Managed a team of sales representatives, ensuring their professional growth and achievement of targets.
• Strengthened client retention rates by consistently delivering exceptional service experiences throughout the entire sales cycle.
• Increased sales revenue by implementing effective market strategies and building strong relationships with clients.
• Conducted regular performance evaluations for team members, providing constructive feedback and support for improvement.
• Participated in industry events and tradeshows, expanding brand visibility and generating valuable leads for future business opportunities.
• Monitored market trends and competitor activities, adjusting strategies accordingly to maintain competitive advantage.
• Improved customer satisfaction levels by addressing concerns promptly and offering personalized solutions tailored to their needs.
• Implemented territory management plans that optimized time allocation and resources usage, leading to improved efficiency in daily operations.
• Developed key partnerships for better business opportunities, resulting in an expanded client base.
• Assisted in the onboarding process of new sales team members by sharing expertise on product knowledge, company culture, and best practices in selling techniques.
• Organized sales meetings and training sessions, promoting continuous learning and skill development among the team.
• Managed a team of sales representatives, ensuring their professional growth and achievement of targets.

• Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
• Optimized logistics management, resulting in reduced delivery times and improved inventory control.
• Enhanced customer satisfaction through effective communication and problem-solving strategies.
• Implemented cost-saving measures, leading to significant reductions in operational expenses.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Established effective succession planning strategies to prepare future leaders in line with organizational objectives.