Danielle Morrison
Jacksonville,FL
Summary
Dedicated medical and opthalmic professional with over 6 years of successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Front Desk Patient Coordinator
Florida Eye Specialist
05.2018 - Current
- Greets patients at front desk and engages in pleasant conversations while managing check-in process.
- Offers assistance, and answers questions to build rapport and retention.
- Answers multi-line phone system and transfers callers to appropriate department or staff member.
- Draft, copy and forward documents and paperwork to facilitate office workflow.
- Enters and updates sensitive patient information during check-ins and check out .
- Schedule appointments in computer system.
- Identifies and recommends staff for key positions and departments.
- Keep accounts in balance and run daily reports to verify totals.
- Maintain office supplies by taking inventory and submit orders for low-stock items.
- Mentored new hires, resulting in stronger staff development.
Administrative Assistant
Boger's Shoe Company
03.2017 - 04.2018
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system routing calls, delivering messages to staff and greeting visitors.
Warehouse Assistant
Coach
01.2013 - 12.2016
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
High School Diploma -
Jean Ribault High School
Jacksonville, FL06.1995
Skills
- Medical Terminology
- Conflict Resolution
- Adaptability
- Teamwork and Collaboration
- End of Day Reporting
- Word Processing
- Office Administration
- Quality Assurance
Timeline
Front Desk Patient Coordinator
Florida Eye Specialist
05.2018 - Current
Administrative Assistant
Boger's Shoe Company
03.2017 - 04.2018
Warehouse Assistant
Coach
01.2013 - 12.2016
High School Diploma -
Jean Ribault High School
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