Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANIELLE M. RIZZO

Bordentown,NJ

Summary

To obtain a challenging position with a dynamic company where I will be able to utilize my skills, as well as facilitate professional growth

Overview

23
23
years of professional experience

Work History

Hostess/Food Runner

Greenwood Park
Brooklyn, NY
07.2019 - 03.2024
  • Greeted guests upon arrival and assisted them with seating arrangements
  • Manages reservations in person and by phone
  • Coordinated with the wait staff to ensure efficient table turnover
  • Assisted in handling guest inquiries and complaints in a professional manner
  • Delivered food from the kitchen to guests in a timely manner
  • Cleared and cleaned tables after guests have finished
  • Communicated effectively with kitchen staff and servers to ensure smooth service
  • Assisted in keeping service area clean and organized
  • Provided excellent customer service by addressing guests needs promptly

Office Manager/Dog Care Specialist

Paws & Rec
Brooklyn, NY
11.2021 - 12.2023
  • Oversaw daily operations of the dog daycare, ensuring the safety and well-being of all dogs
  • Managed and trained staff on proper handling, feeding, and care techniques for the dogs.
  • Monitored dogs for signs for illness or signs of distress and took appropriate actions as needed
  • Communicated with pet owners regarding their dogs behavior, health and care updates
  • Managed bookings, check-ins and check-outs, maintaining accurate records of all dogs
  • Enforced daycare policies and procedures to ensure a clean, safe and positive environment
  • Handled administrative tasks such as scheduling and inventory management
  • Addressed customers concerns or complaints in a timely and professional manner
  • Organized and promoted special events or services to enhance customer satisfaction and increase business
  • Supervised and scheduled playgroups, ensuring appropriate dog interactions and behavior management

Veterinary Technician

Alison Animal Hospital
Brooklyn, NY
10.2017 - 09.2021
  • Assisted veterinarians in diagnosing and treating illnesses and injuries in animals
  • Restrained animals safely during examinations and procedures to ensure the safety of staff and patients
  • Administered medications, vaccines, and treatments as directed by veterinarians
  • Collected blood, urine, and other samples for laboratory testing and analysis
  • Monitored animal vital signs before, during, and after surgical procedures
  • Prepared surgical instruments, equipment, and sterile environments for operations
  • Performed diagnostic imaging procedures, including X-rays and ultrasounds
  • Conducted laboratory tests such as blood counts, fecal examinations, and urinalysis
  • Provided wound care, bandaging, and post-operative monitoring for recovering animals
  • Maintained accurate medical records, including patient histories, treatments, and progress notes
  • Educated pet owners on preventive care, nutrition, and post-treatment instructions
  • Communicated test results, treatment plans, and follow-up care to clients
  • Demonstrated proper techniques for administering medications and at-home care
  • Ensured a clean, safe, and organized clinic environment by adhering to sanitation protocols
  • Managed inventory and restocked supplies to ensure the availability of essential equipment
  • Operated and maintained medical equipment according to clinic standards

Medical Receptionist

Alison Animal Hospital
Brooklyn, NY
08.2016 - 09.2021
  • Greeted clients and their pets warmly, ensuring a welcoming environment
  • Scheduled and confirmed appointments, including follow-ups and reminders
  • Answered phone calls and responded to inquiries about services, appointments, and pet care
  • Managed patient records, ensuring accurate and up-to-date information
  • Processed payments, invoices, and billing inquiries using veterinary Avimark software
  • Maintained an organized and clean reception area to uphold a professional image
  • Provided compassionate support to pet owners during stressful situations
  • Educated clients on routine care, medication instructions, and follow-up visits
  • Assisted clients with pet insurance claims and documentation
  • Facilitated communication between clients and veterinary staff regarding patient updates

Executive Assistant

Petroleum Tank Cleaners
Brooklyn, NY
02.2001 - 06.2015
  • Managed the manager's calendar, scheduled meetings, and coordinated appointments to optimize time and efficiency
  • Prepared, proofread, and distributed internal and external correspondence, reports, and presentations
  • Organized and maintained confidential files, records, and contracts related to operations and compliance
  • Monitored and prioritized emails, phone calls, and other communications, ensuring timely responses
  • Maintained inventory of office supplies and ensured timely procurement to support operations
  • Coordinated with contractors and suppliers to ensure timely delivery of materials and services
  • Proficiency in Microsoft Office Word
  • Strong organizational and multitasking abilities in a fast-paced environment

Education

GED -

Opportunities for a Better Tomorrow
Brooklyn, NY
11.2001

Skills

  • Microsoft Word
  • Avimark
  • Data entry
  • Animal care and handling
  • Front desk operations
  • Veterinary office administration
  • Customer/Client relations
  • Phone etiquette
  • Time management
  • Organizational skills
  • Cleanliness maintenance
  • Verbal and written communication
  • Multitasking and prioritization
  • Calendar management
  • Office supply inventory control
  • Patience and empathy

Timeline

Office Manager/Dog Care Specialist

Paws & Rec
11.2021 - 12.2023

Hostess/Food Runner

Greenwood Park
07.2019 - 03.2024

Veterinary Technician

Alison Animal Hospital
10.2017 - 09.2021

Medical Receptionist

Alison Animal Hospital
08.2016 - 09.2021

Executive Assistant

Petroleum Tank Cleaners
02.2001 - 06.2015

GED -

Opportunities for a Better Tomorrow

Similar Profiles

CREATE PROFILE
DANIELLE M. RIZZO