Danielle Mulligan
South Amboy,NJ
Summary
Motivated final-year psychology student with a solid academic foundation and practical experience in team building, sales, and administrative support. Proven ability to communicate effectively and foster collaborative environments. Aiming to leverage psychological principles to provide compassionate support in the mental health field. Committed to advancing professional knowledge through a Master’s in Counseling starting October 2025.
Overview
20
20
years of professional experience
Work History
Paraprofessional (ABA classroom)
South Amboy Board of Education
03.2024 - 11.2024
- Assisted teachers with planning and preparing for student learning
- Provided guidance according to ABA standard practices
- Created positive relationships with students, parents and colleagues
- Implemented behavioral intervention strategies in the classroom, lunchroom, recess and during specials
- Provided direct instruction to students on socially appropriate behaviors
General Supervising Agent
Globe Life American Income Division
08.2020 - 03.2024
- Recruit, train, develop and continually maintain a team of 8-10 agents to meet sales goals on a weekly, monthly and quarterly basis
- Organize training, engagement and motivation for current team
- Maintain company standard practice and ensure delivery of customer service and sales to our clients
- Developed training programs for new agents, ensuring all processes adhered to company standards
- Monitor agent performance to proactively assist agents in struggling areas and ensure quality of service upheld
Business Development Center Manager
Bell Ford
08.2013 - 05.2020
- Provide BDC staff guidance & training to initiate business within dealership
- Monitored industry trends and technological advancements to stay ahead of competition.
- Implemented campaigns and promotions to help with developing goods and services.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Administrative Assistant
Munich Re-america
Princeton, NJ
06.2004 - 05.2009
- Direct Building Ops requests, time, and billing; track vendors' files to ensure docs and certifications.
- Answer requests, and direct inquiries from the 1,300 employees via the Building Services Hotline and email.
- Track the budgeting and ordering of office supplies and furniture needs for the Travel, Security, Mail, and Food Services departments. Responsible for utility, rent, and maintenance payments for branch offices.
- Perform follow-up and conflict resolution, requiring superior interpersonal and communication skills, as well as an excellent phone manner and email etiquette.
Education
Capella University - Psychology (pre-counseling)
Capella University
12.2025
Middlesex County College - Allied health program
Middlesex County College
12.2002
Skills
- Behavioral intervention
- Crisis intervention
- Team collaboration
- Data analysis
- Client communication
- Empathetic communication
- Active listening
- Adaptability and problem solving
Websites
Hobbies and Interests
- Avid reader
- Health and Fitness
- Hatha Yoga
Affiliations
- Cubmaster of South Amboy Pack 91
- Community Emergency Response Team volunteer
References
References available upon request.
Timeline
Paraprofessional (ABA classroom)
South Amboy Board of Education
03.2024 - 11.2024
General Supervising Agent
Globe Life American Income Division
08.2020 - 03.2024
Business Development Center Manager
Bell Ford
08.2013 - 05.2020
Administrative Assistant
Munich Re-america
06.2004 - 05.2009
Capella University - Psychology (pre-counseling)
Capella University
Middlesex County College - Allied health program
Middlesex County College
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