Danielle Muro
Santa Rosa
Summary
Experienced street maintenance worker with a strong background in graffiti removal, pressure washing, and route-based field operations. Knowledgeable in safety compliance, PPE use, and accurate work documentation. Committed to maintaining clean, safe public spaces and supporting city service standards.
Overview
7
7
years of professional experience
Work History
Supervisor
Nexstreet
06.2022 - 01.2026
- Supervised and supported a team of field ambassadors to ensure daily routes, assignments, and service standards were met.
- Performed graffiti removal, pressure washing, landscaping, and sidewalk cleaning to maintain clean and safe public spaces.
- Coordinated and monitored daily field operations, including route coverage, break schedules, and task completion.
- Conducted homeless outreach with empathy and professionalism, connecting individuals to available resources when possible.
- Trained new hires on safety procedures, equipment use, and job expectations.
- Ensured compliance with safety protocols and proper use of tools, chemicals, and personal protective equipment (PPE).
- Responded to service requests from city staff, businesses, and the Business Improvement District in Downtown Santa Rosa.
- Documented completed work, incidents, and maintenance needs using reports and photos.
- Assisted with special events by providing setup, cleanup, and on-site support.
- Communicated regularly with management regarding staffing needs, field issues, and performance concerns.
Operations Manager
Streetplus
04.2019 - 06.2022
- Performed the same street maintenance and field operations duties as in Nexstreet, including route completion, graffiti removal, pressure washing, sidewalk cleaning, safety compliance, and work documentation.
- Prepared and submitted weekly operational reports, including 10-80-10 reports, to track productivity and staffing.
- Completed monthly and annual diagnostic reports analyzing operational performance and service outcomes.
- Managed company credit card and gas card usage, including monthly reconciliation and reporting.
- Ordered supplies and equipment as needed and maintained detailed credit card logs for expense tracking.
Education
High School Diploma -
Elsie Allen
Santa Rosa, CASkills
- Equipment Operations & Maintenance
- Time Management & Reliability
- Community & Public Interaction
- Team Leadership & Training
Timeline
Supervisor
Nexstreet
06.2022 - 01.2026
Operations Manager
Streetplus
04.2019 - 06.2022
High School Diploma -
Elsie Allen