Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Murray

Apple Valley,CA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

11
11
years of professional experience

Work History

Server / Training Bartender

Maya Bar&Grill
01.2019 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Opening and closing duties
  • Bar back, food runner
  • Excellent communication skills

Server

Tilted Kilt Pub & Eatery
01.2019 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Buca Di Beppo

ServerLine CookBartender
09.2015 - 10.2018
  • Entered client details and notes into system for interdepartmental access and review.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Worked as a team
  • Ran food for others
  • Closing duties
  • Worked flexible hours; night, weekend, and holiday shifts.

Hooters

Server
07.2014 - 10.2016
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Informed servers of newly seated parties for speedy service.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.

Education

Real Estate

Mt San Antonio College
Walnut, CA
01.2020

Skills

  • Cool Under Pressure
  • Warm and Friendly
  • Age Verification
  • Dining Room Cleaning and Upkeep
  • Menu Memorization and Presentation
  • Team Player
  • Transactions and Cash Handling
  • Customer Service and Rapport
  • Anticipating Guest Needs
  • Natural Leadership
  • Guest Accommodations
  • Guest Satisfaction
  • Cocktail Knowledge
  • Energetic and Outgoing
  • Table Preparation

Timeline

Server / Training Bartender

Maya Bar&Grill
01.2019 - 06.2025

Server

Tilted Kilt Pub & Eatery
01.2019 - 08.2022

Buca Di Beppo

ServerLine CookBartender
09.2015 - 10.2018

Hooters

Server
07.2014 - 10.2016

Real Estate

Mt San Antonio College

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Danielle Murray