Danielle Nembhard-Harwood
Wappingers Falls,NY
Summary
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, HRIS systems and program management.
Overview
19
19
years of professional experience
Work History
HRIS Specialist
US Dept of Veterans Affairs
Washington, DC
01.2021 - Current
- Analyzing HRIS systems such as USA Staffing, HR Smart, Sharepoint, Alert HR, and eOPF to identify and resolve access problems.
- Monitoring system performance and produce hiring metric reports utilizing Excel, PowerBI, and MS SharePoint platforms.
- Creating applications using MS Power Apps. Provides help desk technical support/guidance and advisory assistance on implementing and using automated HR systems.
- Develops, interprets, and analyzes data extracts and reports from automated HR databases (e.g., USA Cognos, HR Smart) and develops the most efficient and effective automated systems approaches for presenting HR reports and graphics for management and creating strategic plans for the development, enhancement, maintenance, and future development of the HR information system(s).
- Collaborated with IT staff to resolve any technical issues related to the HRIS system.
- Monitored daily operations of the HRIS system including batch jobs, error logs.
- Designs training materials, user help functions, operating or procedural guidance, surveys, and job aids.
Recruiter
US Dept of Veterans Affairs
Bedford, MA
08.2019 - 01.2021
- Collaborated with hiring managers to create a thorough job analysis and evaluate candidates for open positions.
- Negotiated salaries and other employment terms with successful applicants.
- Filled job requests for VISN and field offices, and addressing recruitment issues with stakeholders across various levels.
- Provided guidance to service line management officials as a subject matter expert on recruitment laws and standard operating procedures, particularly in regards to Title 5, Title 38, and Title 38 Hybrid.
- Prioritized recruitment efforts, I processed requests for personnel action (PAR) to fill different positions.
- Resolved complex staffing and placement problems both internally and externally. Using the Office of Personnel Management (OPM) and Veterans Administration (VA) qualification standards.
Senior Healthcare Recruiter
US Dept of Veterans Affairs
New York, NY
01.2015 - 08.2019
- Developed and implemented recruitment strategies to identify, attract, and hire healthcare professionals.
- Conducted in-depth interviews with candidates to assess qualifications, skills, and job compatibility.
- Maintained relationships with hiring managers to understand their staffing needs and ensure successful onboarding of new hires.
- Collaborated with other departments to create job postings that accurately reflect the position's duties and responsibilities.
- Provided guidance on salary negotiations as well as relocation assistance for out-of-state hires.
- Advised hiring managers on recruitment policies and procedures while ensuring compliance with state regulations related to healthcare recruiting practices.
- Managed applicant tracking system database by inputting data such as candidate profiles and job descriptions.
- Assessed applicant qualifications against job requirements; evaluated credentials such as education level or certifications.
- Prepared detailed reports on recruitment activities including number of open positions filled versus unfilled roles.
HR Business Partner
NCheng, LLC
New York, NY
04.2014 - 12.2014
- Developed and implemented a comprehensive onboarding program for new hires.
- Collaborated with department heads at local non-profit organizations in Tri-State to ensure compliance with employment laws and regulations.
- Responsible for aligning business objectives with employees and management in designated business units for Weston United Community Renewal non-profit organization.
• Address employee issues by working with the appropriate supervisor/manager to identify possible solutions and coach/counsel both on potential next steps
• Support change management initiatives by drafting communications, identifying potential barriers, seeking input from impacted stakeholders, and coaching leaders.
• Provide coaching, counsel, and direction to business leaders in areas including conflict resolution, performance management, employee relations, labor relations, professional development, compensation, recognition, etc.
Healthcare Recruiter
Winston Resources LLC
New York, NY
07.2011 - 02.2013
- Developed job postings and advertised positions to attract qualified candidates. This included updating job descriptions and specifications for both allied and non-allied positions. I researched job requirements and objectives and created recruitment materials distributed to appropriate job boards, newspapers, and colleges.
• Conducted interviews using reliable recruiting and selection methods and evaluated applicants' knowledge, skills, soft skills, experience, and aptitudes.
• Onboarded new employees, ensuring full integration into the assigned companies. - Throughout the selection process, I acted as a point of contact, building influential relationships with candidates and promoting the company as a great workplace.
•Conducted various types of interviews, including structured, competency-based, and stress interviews. I also gained hands-on experience with selection processes, such as video and phone interviews and reference checks. Finally, I organized skills assessment centers, including intray exercises, work samples, and psychometric and IQ/EQ tests.
General Clerk II
Naval Medical Center Portsmouth
Portsmouth, VA
11.2007 - 05.2011
- Provided staffing assistance and support functions to include processing, spreadsheets, databases, and other applications to complete assigned tasks.
• Performed an array of clerical and administrative duties in support of the Director of Staff.
• Coordinated pre-employment physicals and pre-employment drug tests for serviced population, coordinates and schedules courtesy physicals and/or drug testing for other agencies.
• Responded to routine inquiries on procedures for filing applications for vacancies, filing for vacancies at other commands, timeliness, documentation and signature requirements. - Developed and maintained personnel records, including benefits information, for all employees.
- Processed employee benefit plan enrollments and changes.
- Conducted new hire orientations to explain company benefits.
- Prepared documents for open enrollment meetings, presentations, and communications materials for distribution to staff members.
Deck Seaman
US Navy
FPO, AE
07.2004 - 11.2006
- Monitored navigational instruments while on watch duty.
- Conducted safety drills to prepare crew members for emergencies.
- Communicated regularly with the bridge team to ensure smooth sailing operations.
- Assisted with navigation by taking soundings, keeping lookout for buoys or landmarks.
Education
Master of Science - Public Administration And Services
Strayer University
Washington, DC05.2015
MBA - Information Technology
Indiana University - Purdue University Fort Wayne
Fort Wayne, INSkills
- Human Resource Management
- Talent Acquisition
- Procedure Compliance
- Employee Hiring
- Business Intelligence
- Customer Relationship Management
- HRIS Applications Proficient
- Human Resources Management Systems
References
References available upon request.
Timeline
HRIS Specialist
US Dept of Veterans Affairs
01.2021 - Current
Recruiter
US Dept of Veterans Affairs
08.2019 - 01.2021
Senior Healthcare Recruiter
US Dept of Veterans Affairs
01.2015 - 08.2019
HR Business Partner
NCheng, LLC
04.2014 - 12.2014
Healthcare Recruiter
Winston Resources LLC
07.2011 - 02.2013
General Clerk II
Naval Medical Center Portsmouth
11.2007 - 05.2011
Deck Seaman
US Navy
07.2004 - 11.2006
Master of Science - Public Administration And Services
Strayer University
MBA - Information Technology
Indiana University - Purdue University Fort Wayne