Danielle Nieto, LCSW

Progressed into senior behavioral health operations leadership after demonstrating strong clinical, supervisory, and organizational leadership.

• Provide operational oversight for three outpatient behavioral health offices, each with an onsite Director and approximately 6–9 staff members.
• Support onsite Directors with clinical, staffing, workflow, documentation, and organizational needs across their respective practices.
• Provide clinical oversight and support for up to 10 clinical supervisors under LCSW licensure.
• Provide weekly clinical supervision to master’s-level therapists in accordance with Virginia Board of Social Work requirements.
• Develop, monitor, and support implementation of processes and procedures that promote stability, quality, compliance, and organizational growth.
• Partner with Quality Assurance to support documentation reviews, staff audits, licensing requirements, insurance expectations, and adherence to organizational standards.
• Coordinate onboarding and training initiatives to strengthen staff competency and consistency.
• Participate in staff recruitment, candidate interviews and contribute to identifying strong clinical and organizational fit.
• Represent the department through community networking and relationship-building opportunities.
• Collaborate with clinical and administrative leadership to identify operational barriers and support effective service delivery.

• Led team as team lead and supported new-hire onboarding while managing an assigned behavioral health caseload.
• Monitored services and individual care plans; assessed needs and facilitated referrals to optimize patient outcomes.
• Monitored services, individual care plans, and desired outcomes; completed assessments and facilitated referrals and changes in services.
• Coordinated care transitions, hospitalizations, and discharge planning while addressing complaints and enhancing communication among stakeholders.

• Assessed, diagnosed, and provided therapy for individuals experiencing mental health disorders.

• Developed individualized treatment plans, monitored progress, coordinated referrals, and maintained timely clinical documentation and billing.

• Conducted brief behavioral health assessments to identify the needs of veterans and their families.

• Provided individual, family, and group counseling services

• Educated veterans and families regarding community resources, VA benefits, housing resources, nursing home services, and available supports.

• Coordinated treatment and communicated with other lines of care to support continuity of care

• Collaborated with case managers, recovery care coordinators, and multidisciplinary partners to enhance recovery and rehabilitation efforts.
• Assessed psychological, medical, and non-medical care needs, connecting service members and veterans with essential resources.
• Facilitated continuity of care by tracking cases to resolution of identified care needs.

• Coordinated behavioral health services according to individualized care plans and member needs.

• Completed health risk assessments and individualized care plans when appropriate.

• Served as a primary care coordinator for members receiving services through a community-based behavioral health home.

• Reviewed member claims, authorizations, admission history, and emergency department utilization to support appropriate care coordination.

• Assessed, diagnosed, and provided therapy to individuals experiencing mental health disorders.

• Developed individualized treatment plans and completed ongoing clinical reviews based on patient progress.

• Coordinated referrals to higher levels of care and medication management when clinically appropriate.

• Served as the primary point of contact for members and treatment teams.

• Led interdisciplinary care team processes and facilitated communication among providers and relevant parties.

• Supported members in developing self-management skills and effectively accessing available services.

• Supported care transitions and addressed member input, concerns, and grievances.

• Supervised family service workers and parent involvement assistant while coordinating referrals, community resources, reporting, and family-support activities.

• Established and monitored systems for tracking referrals and prepared monthly and annual reports for program leadership and the Policy Council.

• Conducted mental health and substance-abuse evaluations, coordinated psychiatric admissions and crisis stabilization to ensure timely patient care, responded to crisis calls, and collaborated with physicians, nursing staff, community service boards, referral sources, and insurers to facilitate comprehensive treatment plans.