Danielle Nixon

Work History

Nutritional Supervisor

Morrison, Ochsner University Hospital & Clinic

04.2024 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
Collected, arranged, and input information into database system.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Made hiring recommendations to increase company's productivity and profitability with quality workers.

Nutritional Supervisor

Aramark, Ochsner University Hospital & Clinic

08.2018 - 03.2024

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Ensured that all kitchen areas were clean and well-maintained to maintain high levels of hygiene
Developed and implemented an effective inventory tracking system , resulting in reduction in food waste.
Conducted interviews and assessments to find the best candidates for open positions.

Supervisor of Patient Food Service

Our Lady Of Lourdes Medical Center

04.2017 - 08.2018

Coordinated food preparation and delivery to ensure timely service, resulting in a high level of customer satisfaction.
Assisted in the preparation of food items and ensured that all food was served at the proper temperature.
Maintained detailed records of food inventories.
Trained ans supervised a team of up to 50 staff members in food preparation, customer service and safety protocols.

Production Cook

Copeland's Of New Orleans

04.2009 - 12.2013

Collaborated with team members to meet daily production goals and deadlines.
Observed food safety, proper cleaning and good hygiene practices to prevent food-borne illnesses.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items such as meats, poultry, and fish for frying purposes.
Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Maintained and updated production logs to track production statistics and performance data.

Cook

Ground Pati Grill & Bar

11.2006 - 03.2009

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Management Trainee

IHOP

05.2003 - 09.2006

Improved management skills by participating in rigorous training programs and workshops.
Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
Gained knowledge of company policies, protocols and processes.
Acted with integrity, honesty and knowledge to promote culture of company.
Greeted customers in a friendly and professional manner
Handled customer complaints calmly and professional, resolving customer issues in a timely manner.

Night Auditor/Front Desk Clerk/Manger on Duty

Holiday Inn Hotel

02.2000 - 06.2003

Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Oversaw night auditing of daily room occupancy and hotel revenue.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Kept accounts in balance and ran daily reports to verify totals.
Trained new employees on front-desk operations and procedures
Managed the night and over night staff, ensuring all task were completed in a timely manner.
Processed guest check-ins, check-outs and room transfers.
Ensured guest satisfaction by promptly addressing any complaints or concerns.
Conducted security checks of all public areas and guest rooms to ensure the safety of guest and their belongings.

Cashier

Winn Dixie

01.1998 - 02.2000

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.

Dining Room Supervisor

Shoney's Restaurant

08.1997 - 01.2000

Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.

Cashier

Wal-Mart Supercenter

05.1996 - 03.1998

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Performed cash, card and check transactions to complete customer purchases.

Crew Member

McDonald's Restaurant

04.1993 - 11.1996

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Worked efficiently while under pressure to help the team meet tight deadlines.

Summary

Overview

Work History

Nutritional Supervisor

Nutritional Supervisor

Supervisor of Patient Food Service

Production Cook

Cook

Management Trainee

Night Auditor/Front Desk Clerk/Manger on Duty

Cashier

Dining Room Supervisor

Cashier

Crew Member

Education

High School Diploma -

Skills

ServSafe Certified

Timeline

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