Hi, I’m
DANIELLE NOBLE
Laurel,MD
Summary
Healthcare management professional with more than 18 years in nursing with proficiency in leadership and positive clinical outcomes who adapts quickly to new and changing environments. Natural capacity to lead or contribute to teams. Impeccable work ethic and success in developing diverse team base. Patient-focused nurse equipped with administrative and customer service expertise. Talented in finding balanced solutions and resolving conflicts.
Overview
22
years of professional experience
4
Certification
Work History
Johns Hopkins Community PhysiciansColumbia, Maryland
Practice Administrator / JHCP Howard Primary Care Pediatrics
04.2017 - Current
Job overview
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Graduated the practice, while collaborating with the Tiger team, from a high focused practice within the first year of leading the team
- Achieved above eSat benchmark on 6 out of the last 6 GLINT surveys, with the highest score of 96% in 2024
- Reduced expenses for medical supplies by 20% within the second year of leadership by developing PAR list, reducing unnecessary inventory and organizing supplies
- Improved and met goal for practice budget during the past three fiscal years
- Helped establish and open Columbia North and served as interim PA while collaborating with multiple JHCP specialty teams to ensure a smooth opening
- Developed and project managed the COVID Village at Odenton
- Collaborated with HEIC to provide JHCP the ability to bring COVID testing inside the individual practices, becoming the first practice to test indoors for the region
- Mentored and taught other practices within the region proper COVID testing protocols to ensure proper workflows, testing accuracy, and staff safety
- Overcame a massive sewage flood within our clinic while still maintaining ongoing clinical operations to ensure continuous patient care
Johns Hopkins HospitalBaltimore, Maryland
Nurse Lead, NCIII / Geriatric, Adult and Pediatric Orthopedic Clinic
10.2013 - 04.2017
Job overview
- Assured daily management of clinical operations through observation, supervision, intervention, and evaluation the orthopedic patient population
- Provided direct patient care along with teaching and guidance to team members to promote quality and excellence of care
- Identified patient insurance coverage and/or additional sources to maximize care
- Collaborated with the chief of clinical operations and director of nursing to assure effective and safe patient care and budget management
- Maintained a safe clinic environment that also meets the standards of The Joint Commission, CMS, DHMH, and Johns Hopkins Hospital
- Collaborated with clinical and non-clinical staff to respond proactively to patient concerns and complaints, executing real-time service recovery measures for missed opportunities
- Consistently reviewed Press Ganey survey data to facilitate, motivate and implement change related to patient experiences
- Managed and implemented counseling, discipline, and performance of ambulatory staff.
Johns Hopkins HospitalBaltimore, Maryland
Registered Nurse for the Chairman of Orthopedics / Department of Surgery
03.2007 - 09.2013
Job overview
- Provided direct patient care for the medical-surgical patients within the outpatient clinic for Dr. Frank Frassica
- Followed up on lab work, imaging studies, biopsy results, additional testing, arranged home care, wound care, and consultation requests
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Met with patients during their clinic visits and hospital stay to provide resources, education, and emotional support to assist with a smooth process and transition for discharge
- Placed, received, and triaged post-surgery phone calls to provide a continuum of care
- Served on the Multidisciplinary Board for Orthopedic Oncology, collaborating and presenting cases
Johns Hopkins HospitalBaltimore, Maryland
Registered Floor Nurse / Department of Surgery
07.2005 - 01.2009
Job overview
- Maintained accurate records of patient care services by documenting assessment results in medical record.
- Identified changes in patient condition by observing skin color, pulse rate, breathing rate, blood pressure or other indicators; notifying supervisor as necessary.
- Communicated effectively with physicians regarding changes in patient status or treatment plans.
- Completed SPRING nursing internship program in 2005.
Virginia Commonwealth Medical CenterRichmond, Virginia
Clinical Technician / Intra Staff
08.2002 - 03.2005
Job overview
- Maintained patient records accurately and vital signs taken
- Supported healthcare teams in consistently delivering timely and quality care according to company standards
- Provided excellent patient support and care to patients and families
Education
Grand Canyon University
Master of Business Administration in Healthcare and Leadership
12.2022
Virginia Commonwealth University School of Nursing
Bachelors of Science in Nursing
05.2005
Skills
- Operations management
- Patient relations
- Performance improvement
- Human resources management
- Policy and procedure development
- Medical billing
- Budget oversight
- Regulatory compliance
- Practice management
- Performance metrics
- Strategic planning
- Staff development
- Compassion and empathy
- Relationship building
- Emotional intelligence
Certification
- BLS Certified, 02/2024
- Mental Health First Aide, 8/2023
- Just Culture, 01/2020
- "Question Thinking for Nursing Leadership", 11/2016
- Transformative Mediation and Conflict Resolution, 10/2016
- Johns Hopkins Management and Development Program, 10/2014
- Johns Hopkins Prescription for Healthcare Lean Program, 02/2014
- EPIC Advisor for Nurse 100 and Nurse 200, 06/2013
- Registered Nurse / Compact License, 7/2005
Commitees
- Appeals
- Diversity and Inclusion
- Safety Event Review
- Chaperone Policy
Awards
- Innovations in Clinical Care Award, 02/2021
- President's Promise Award, 09/2019
References
References available upon request.
Timeline
Practice Administrator / JHCP Howard Primary Care Pediatrics
Johns Hopkins Community Physicians
04.2017 - Current
Nurse Lead, NCIII / Geriatric, Adult and Pediatric Orthopedic Clinic
Johns Hopkins Hospital
10.2013 - 04.2017
Registered Nurse for the Chairman of Orthopedics / Department of Surgery
Johns Hopkins Hospital
03.2007 - 09.2013
Registered Floor Nurse / Department of Surgery
Johns Hopkins Hospital
07.2005 - 01.2009
Clinical Technician / Intra Staff
Virginia Commonwealth Medical Center
08.2002 - 03.2005
Grand Canyon University
Master of Business Administration in Healthcare and Leadership
Virginia Commonwealth University School of Nursing
Bachelors of Science in Nursing
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