Danielle Ocegueda
Hacienda Heights,CA
Summary
Detail-oriented delivery professional skilled in GPS navigation and efficient route planning. Managed multiple deliveries with accuracy in order verification and customer satisfaction. Addressed delivery issues effectively while fostering positive relationships with customers and support teams. Experience includes retail environments, policy enforcement, and transaction processing.
Overview
1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience
Work History
DoorDash Delivery Driver
DoorDash
West Hollywood, California
2026.02 - Current
- Delivered meals to customers using GPS navigation and local road knowledge.
- Picked up restaurant orders, confirming item accuracy to ensure customer satisfaction.
- Managed multiple deliveries, organizing drop-offs by time and location for efficient service.
- Communicated with DoorDash support and customers about delays or delivery issues.
- Followed contactless drop-off instructions and customer delivery notes.
- Ensured accurate and secure handling of all payment transactions., receipts, and order verification according to DoorDash procedures.
- Delivered on-time shipments and resolved customer issues to enhance service experience.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
Liquor Store Clerk
Liquor Store
Hacienda Heights, CA
2024.11 - 2025.05
- Verified customer age and ensured compliance with legal alcohol sale regulations.
- Assisted customers in selecting products, enhancing their shopping experience throughout the store.
- Processed transactions accurately and efficiently at cash register, managing payments and returns.
Assistant Manager/Sales Associate
Custom 8
West Covina, CA
2021.09 - 2023.10
- Facilitated sales transactions, Performed cleaning tasks, Executed store opening procedures to ensure readiness for customers, Directed store closing tasks to secure premises and maintain inventory. Conducted new employee hiring
- Managed daily operations for a Custom 8 team and supported store leadership
- Coordinated schedules, coverage, and task assignments across shifts
- Coordinated schedules and task assignments across shifts to maintain optimal coverage and service levels
Wildland Firefighter
Crew 76
Boyle Heights, CA
2022.01 - 2023.06
- Achieved certification from US Forestry in wildland firefighting techniques
- Established firebreak lines to control wildland fire spread
- Assisted mop up crew in extinguishing residual fire, protecting surrounding areas
Warehouse Worker
Sunroof Express
San Bernardino, CA
2021.05 - 2021.08
- Picked products, packaged, labeled, and assembled boxes for efficient order fulfillment.
- Loaded components onto shipping pallets at Sunroof Express warehouse
- Sorted and organized incoming freight by designated storage locations
- Picked out products throughout the warehouse, packaged, labeled, and assembled boxes.
Veterinary Assistant
Volunteers in Defense of Animals
Rowland Heights, CA
2020.02 - 2020.08
- Provided essential vaccinations to ensure animal health. Cleaned animal enclosures daily to maintain hygiene standards. that was closing the shelter. Signed papers for adoptions.
- Assisted with veterinary exams and handled animals in rescue cases to ensure their well-being.
- Prepared exam rooms, sterilized instruments, and maintained clean treatment areas
- Monitored recovery of animals, recorded vital signs, and reported any concerns directly to veterinarians.
Crew Member
Del Taco
Hacienda Heights, CA
2018.11 - 2019.02
- Assisted with various tasks as a crew member in fast-paced environment. Operated cash register efficiently. Sanitized restrooms regularly. Prepared and packed food orders. Ensured proper hygiene by thoroughly cleaning and sanitizing dishes. Mopped floors daily. Performed general cleaning tasks
- Operated cash register and POS system for customer orders.
- Greeted guests and answered menu questions with friendly service.
- Greeted guests and provided menu information with friendly service to enhance customer experience.
Education
Certification - Wildland fire
US Forestry
Arcadia, CA 2023.04 - 2024.10
College - Fire tech
Rio Hondo College
Whittier, CA 2022.10 - 2022.12
High school diploma -
Los Altos High School
Hacienda Heights, CASkills
- Food Delivery
- GPS navigation
- Logistics Coordination
- Order Picking
- Order verification
- Delivery app use
- Sanitation Procedures
- Food Service
- Customer Interaction
- Customer communication
- Route planning
Certification
Food Handler Certification, Red card, March 2022 to March 2024, Wildland red card
Languages
Spanish - Fluent, English - Expert
Work Experience
Spanish - Fluent, English - Expert
Assessments
Spanish - Fluent, English - Expert
Groups
Spanish - Fluent, English - Expert
Timeline
DoorDash Delivery Driver
DoorDash
2026.02 - Current
Liquor Store Clerk
Liquor Store
2024.11 - 2025.05
Certification - Wildland fire
US Forestry
2023.04 - 2024.10
College - Fire tech
Rio Hondo College
2022.10 - 2022.12
Wildland Firefighter
Crew 76
2022.01 - 2023.06
Assistant Manager/Sales Associate
Custom 8
2021.09 - 2023.10
Warehouse Worker
Sunroof Express
2021.05 - 2021.08
Veterinary Assistant
Volunteers in Defense of Animals
2020.02 - 2020.08
Crew Member
Del Taco
2018.11 - 2019.02
High school diploma -
Los Altos High School