Summary
Overview
Work History
Education
Skills
Timeline
Intern
Danielle Odegard

Danielle Odegard

Summary

Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.

Overview

19
19
years of professional experience

Work History

Trimmer, Budtender PRN

Pagosa Craft
09.2018 - Current
  • Used hand tools to complete delicate work.
  • Fostered a positive work environment by maintaining a professional demeanor and collaborating closely with team members to achieve shared objectives.
  • Helped as needed to provide budtending duties as needed, coving shifts .
  • Reduced risk of contamination by following strict sanitation protocols, ensuring a clean and safe work environment.
  • Showcased strong attention to detail by identifying and removing unwanted plant material from final product, preserving the highest possible quality for consumers.
  • Always provided a positive attitude whether trimming or providing customer service to clients in store.
  • Adapted quickly to changes in production schedules, remaining flexible and responsive under tight deadlines.

Office Manager

Z Chiropractic
08.2016 - 08.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Flight Attendant

United Airlines
01.2016 - 06.2016
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Office Staff, Assistant Manager

Cordova Medial Clinic
07.2005 - 12.2015
  • Scheduling and administrative support
  • Customer service and patient relations, answer multiple phone lines
  • Counting and making large cash deposits
  • Managing large medication inventories, overseeing mediation dispensary and balancing daily inventories
  • Ordering office and medical supplies
  • Process high volume of patients on a daily basis
  • IT liaison, helped to customize EMR system and deal with technical support staff

Education

Political Science Degree - Political Science

University of Tennessee Knoxville
05.2008

High School Diploma -

Collierville High School
Collierville, TN
05.2006

Skills

  • Excellent communication etiquette
  • Ability to multitask
  • Adaptable to high-pressure situations
  • Personable and professional, work well with others
  • General computer knowledge
  • Exceptional customer service skills

Timeline

Trimmer, Budtender PRN

Pagosa Craft
09.2018 - Current

Office Manager

Z Chiropractic
08.2016 - 08.2018

Flight Attendant

United Airlines
01.2016 - 06.2016

Office Staff, Assistant Manager

Cordova Medial Clinic
07.2005 - 12.2015

High School Diploma -

Collierville High School

Political Science Degree - Political Science

University of Tennessee Knoxville

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Danielle Odegard