Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle O'Donnell

415 N. Brown St. Gloucester City,NJ

Summary

Meticulous Business Office Manager bringing years of experience promoting open-door environment conducive to superior team morale and performance. Cultural change-management specialist with expertise in training, orientation and on-boarding. Highly skilled in regulatory compliance, benefits administration and operational planning. Committed to promoting diversity and inclusion in employee relations.

Overview

11
11
years of professional experience

Work History

Office Manager

Technobox Inc.
West Berlin, NJ
01.2021 - Current
  • Administered payroll and maintained proper documentation of employee personnel.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Coded and entered daily invoices with in-house accounting software.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed office budget to handle inventory, postage and vendor services.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Processed financial documents, contracts, expense reports and invoices.
  • Monitored accounts receivable, advising of delinquencies or other account irregularities.
  • Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
  • Established and maintained filing systems to support office personnel.
  • Processed orders for equipment and supplies within budgetary guidelines to maintain inventory control.
  • Assisted in processing travel and expenses by gathering receipts, coding charges and submitting worksheets.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
  • Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Quoted and prepared proposals for business services.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Supervised staff members, organized schedules and delegated tasks.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Managed shipping documents to ensure accuracy and compliance with applicable regulations.
  • Researched and resolved discrepancies related to shipments, invoices, and other documentation.
  • Maintained communication with vendors regarding delivery schedules, product availability, and order status.
  • Created purchase orders for materials needed to fulfill customer orders.
  • Monitored inventory levels to ensure timely replenishment of stock items.
  • Processed returns from customers in accordance with company policies and procedures.
  • Investigated complaints concerning late or damaged shipments promptly.
  • Prepared bills of lading for outgoing freight shipments according to established guidelines.
  • Ensured accurate packing lists were included with all outbound shipments as required by customers' specifications.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Generated invoices and customer estimates using Paradox.
  • Determined shipping methods, routes or rates for materials to be shipped.

Business Office Manager

Advanced Subacute Rehabilitation Center
Sewell, NJ
04.2020 - 01.2021

Enforced and established payroll related policies, procedures and regulations and adherence to company and government policies.

Enroll all new hires in the time clock.

Process payroll biweekly.

Response to employee inquiries regarding payroll time keeping, health benefits, 401(k), and life insurance.

Enrolls eligible employees into our health benefits, dental benefits, 401(k), and life insurance.

Prescreen all potential new hires.

Perform background checks, and reference checks for all new employees.

Request Cullen form be completed by previous employees and returned within three days.

Conduct orientation for the new hires.

Monitor time off accruals.

Process rehires, transfers, terminations, garnishments, and withholdings.

Process all accounts payable invoices.

Direct processing of accounts receivables, adjustments, private and third-party agencies, and census information.

Manages resident trust funds and maintains confidential files.

Processes information according to predetermined deadlines.

Provides written past due report concerning resident accounts to the Administrator.

Insurance at the facility adheres to the legal, safety, health, fire and sanitation coats by being familiar and caring out the safety of disaster plans.

Obtain all nursing licenses of the state website.

Deposit all funds received into bank account send copies to CFO, administrator, owner of the facility.

Address all concerns from family/residents.

Accounts Payable/Receivable Specialist

The Riverton Country Club
Cinnaminson, NJ
12.2016 - 04.2020

Reduced time and costs and increased efficiency by introducing new accounting procedures.
Renegotiated payment terms with dozens of suppliers.
Calculated figures such as discounts, percentage allocations and credits.
Verified details of transactions, including funds received and total account balances.
Suggested process improvements to secure prompt and regular receipts for the organization.
Coded the general ledger and processed vendor invoice payments.
Revamped accounting quality system to prepare for important audits.
Opened and assigned new client accounts.
Coordinated approval processes of all accounts payable invoices.
Conducted month-end balance sheet reviews and reconciled any variances.
Rectified escalated accounts payable issues from employees and vendors.
Researched and resolved billing and invoice problems.

Managed payroll and time and attendance systems.
Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
Responded to employee inquiries regarding payroll and timekeeping.
Onboarded new employees in the time reporting and payroll systems.
Processed re-hire's, transfers, terminations, garnishment's and withholding's.
Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
Monitored vacation accrual.
Processed terminations.
Prepared and filed sales and use tax returns, telecommunications tax returns, gross receipts returns, franchise tax returns, annual reports and other miscellaneous filings.
Advised managers on organizational policy matters and recommend needed changes.

Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems

Interfaced with customers to bring accounts current with suitable repayment plans.

Routinely contacted account holders with balances over [Number] days past due to resolve delinquencies.

Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.

Generated, mailed and monitored invoices

Gathered information and entered data into computer system

Updated customer accounts with interactions, payments and personal information

Created and distributed updated customer statements

Received and submitted payments and applied amounts to customer balances

Used club select to manage financial statements, accounts receivable, accounts payable, checks and invoices

Maintained account books and accounting systems with accuracy by entering data precisely and proofreading

Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions

Office Manager

Merryfield Construction Group, LLC.
Runnemede , NJ
03.2013 - 12.2016
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Reduced financial discrepancies by accurately managing accounting documentation in Marketsharp software while maintaining case costs and billing processes.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Handled all scheduling and managed timely and effective allocation of resources and calendars.
  • Trained employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Onboarded new employees in time reporting and payroll systems.
  • Prepared and updated vendor files, including tax and insurance information.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
  • Generated, mailed and monitored invoices.

Education

Medical Assistant

Lincoln Technical Institute
2010

Skills

  • Account Reconciliation
  • Expense Reporting
  • Financial Administration
  • Office Management
  • Payroll Management
  • Inventory Control
  • Document Management
  • Expense Tracking
  • Staff Training and Development
  • Records Management
  • Human Resources Management
  • Scheduling and Calendar Management
  • Inventory Management
  • Employee Onboarding
  • Credit and Collections

Timeline

Office Manager

Technobox Inc.
01.2021 - Current

Business Office Manager

Advanced Subacute Rehabilitation Center
04.2020 - 01.2021

Accounts Payable/Receivable Specialist

The Riverton Country Club
12.2016 - 04.2020

Office Manager

Merryfield Construction Group, LLC.
03.2013 - 12.2016

Medical Assistant

Lincoln Technical Institute
Danielle O'Donnell