Danielle Otto
Omaha,NE
Summary
Dynamic and Ambitious Account Executive with a proven track record at Fusion Medical Staffing, excelling in client relationship management and strategic staffing solutions. Recognized for achieving placement goals and enhancing client satisfaction through exceptional service and effective problem-solving. Skilled in financial acumen and team oversight, driving organizational growth in a fast-paced environment.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills.
Overview
18
18
years of professional experience
Work History
Senior Account Executive
Fusion Medical Staffing
09.2015 - Current
- Managed and nurtured client relationships within the healthcare staffing industry, serving as the primary point of contact for hospitals and medical facilities nationwide.
- Partnered with internal recruiting teams to ensure timely and accurate fulfillment of travel healthcare staffing needs across various specialties.
- Delivered exceptional customer service while proactively identifying and resolving issues to maintain high client satisfaction and retention rates.
- Consistently met and exceeded placement goals and revenue targets, contributing to team success and organizational growth.
- Collaborated cross-functionally to align staffing solutions with client expectations, ensuring compliance and quality assurance standards were met.
- Recognized for strong relationship-building, problem-solving, and communication skills in a high-volume, fast-paced environment.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
Account Manager
Titan Medical Staffing
04.2014 - 09.2015
- Managed a portfolio of healthcare clients, ensuring timely fulfillment of travel staffing needs across a variety of specialties and settings.
- Built and maintained strong, long-term relationships with hospitals, clinics, and healthcare systems by providing tailored staffing solutions and exceptional service.
- Collaborated with recruiters and credentialing teams to ensure quality candidate placements and seamless onboarding processes.
- Actively monitored assignment progress, resolved client concerns quickly, and ensured contract compliance to drive satisfaction and retention.
- Consistently achieved performance metrics, including placement volume and revenue goals, and was recognized multiple times as a Top Producer.
- Demonstrated strong negotiation, communication, and problem-solving skills in a high-demand, deadline-driven environment.
Asst Branch Manager
Wells Fargo
10.2009 - 08.2012
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Pharmaceutical Sales Representative
Nephron Pharmaceuticals
07.2007 - 07.2008
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
- Introduced, demonstrated and sold new products and systems effectively.
Education
High School Diploma -
Norfolk Catholic
Norfolk, NE05-2003
Skills
- Marketing strategy implementation
- Business development and planning
- B2B sales
- Vendor management
- Prospecting and networking
5 Time Top Producer
Top Producer Acheiver 5 years
President's Club Winner 24+ Quarters
Timeline
Senior Account Executive
Fusion Medical Staffing
09.2015 - Current
Account Manager
Titan Medical Staffing
04.2014 - 09.2015
Asst Branch Manager
Wells Fargo
10.2009 - 08.2012
Pharmaceutical Sales Representative
Nephron Pharmaceuticals
07.2007 - 07.2008
High School Diploma -
Norfolk Catholic
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