Danielle Pacifico
Spring Hill
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
Receptionist
Spring Hill MRI
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Communications Specialist
Gulf Coast Medical Center
06.2021 - 10.2023
- Streamlined internal communication processes by implementing effective communication tools and platforms.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Created persuasive sales collateral that effectively communicated product benefits, resulting in increased lead generation efforts.
- Collaborated with cross-functional teams to create cohesive messaging for promotional materials and events.
- Collaborated with journalism and marketing teams to compile information and align company messaging.
- Maintained corporate website using content management systems and associated plugins.
Manager/Accountant
Deep Blue Liquors
04.2019 - 04.2020
- Reduced discrepancies in financial reports by meticulously reviewing and reconciling accounts.
- Spearheaded process improvements initiatives that enhanced overall efficiency within the accounting department.
- Collaborated with external auditors to provide necessary documentation for annual audits, resulting in clean audit opinions each year.
- Assisted in merger and acquisition activities by conducting thorough due diligence procedures and identifying synergies between entities involved.
- Developed comprehensive financial models to support executive decision-making processes.
Server/Key Account Manager
Gators Dockside
08.2016 - 04.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Arts -
Pasco Hernando State Collage
Spring Hill06-2018
High School Diploma -
Central High School
Brooksville, FL06-2016
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Payroll processing
- Revenue recognition
- Computer skills
- Critical thinking
- Typing speed and accuracy
Timeline
Receptionist
Spring Hill MRI
01.2024 - Current
Communications Specialist
Gulf Coast Medical Center
06.2021 - 10.2023
Manager/Accountant
Deep Blue Liquors
04.2019 - 04.2020
Server/Key Account Manager
Gators Dockside
08.2016 - 04.2019
Associate of Arts -
Pasco Hernando State Collage
High School Diploma -
Central High School
Similar Profiles
Quinn-Angus DolanQuinn-Angus Dolan
Administrative Supervisor at Spring Hill RV Park, Spring Hill StorageAdministrative Supervisor at Spring Hill RV Park, Spring Hill Storage
Emily HernandezEmily Hernandez
Medical Office Specialist at Spring MRIMedical Office Specialist at Spring MRI
Heather MooreHeather Moore
Administrator, Skilled Nursing Facility at Spring Hill ManorAdministrator, Skilled Nursing Facility at Spring Hill Manor