Danielle Parkhurst

Joann Fabrics

Bridgeville, PA

10.2003 - 05.2014

Promoted from Team Leader to Assistant Manager within [24] months.
Interviewe job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Manage staff of [25+] sales associates, [3] team leaders and [4] assistant managers.
Assign employees to specific duties to best meet the needs of the store.
Reorder inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Hire, train and evaluate personnel in sales.
Examine merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Organize private mailbox system using mailbox manager software.
Scheduled and led store meetings for all employees.
Increased profits through effective sales training and troubleshooting profit loss areas.
Reported to the district manager regarding all store and staff issues.
Completed profit and loss performance reports.
Trained and developed new associates on POS system and key sales tactics.
Generated repeat business through exceptional customer service.
Conducted store inventories once per year and led other store inventories within the district monthly.
M.I.T. trainer for the district. Train new team leaders and develop a succession plan based on their needs and experience.
Reading and understanding of sales dashboard, people dashboard, profit and loss statements, and shrink dashboards.
Manage an education department with [10+] outside instructors.