Driven Front End Manager at Walmart, adept in employee and staff supervision, significantly enhancing customer service experiences. Skilled in de-escalating situations and driving performance improvements. Demonstrated ability to learn and apply new skills, ensuring team success and customer satisfaction. Excelled in leadership, promoting a strong work ethic and teamwork.
Job duties include: Customer Service and Cashier. As of January 2021 I was promoted to Team Lead. In this position I manage the cashiers, helping customers and taking phone calls from customers. Opening the store on days assigned as well as closing the store on days assigned.
Job Skills: Hard worker, great work ethic, helpful to customers and fellow employees. I am willing to learn new tasks to help assist my employees and customers. Experienced in assisting upset customers and working to come up with a solution that is best for the situation.