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Danielle Payton
Cincinnati,OH
Overview
18
18
years of professional experience
1
1
Certification
Work History
Acute Care Technician I
Trihealth Good Samaritan
Cincinnati, OH
01.2024 - 04.2026
- Maintained accurate documentation of patient care and interventions.
- Assessed vital signs regularly, identifying early warning signs of clinical deterioration or complications requiring immediate attention.
- Improved patient satisfaction by providing compassionate and attentive care during acute medical situations.
- Demonstrated exceptional teamwork skills, working closely with colleagues to coordinate patient care activities and ensure continuity of care.
- Communicated clearly with other healthcare professionals, ensuring accurate exchange of information related to patient status updates or changes in treatment plans.
- Upheld the highest standards of patient privacy by diligently adhering to HIPAA regulations and safeguarding confidential information.
- Provided emotional support to patients and their families during difficult times, fostering trust and positive rapport.
- Monitored patient vital signs, lab results and other indicators of health.
- Cared for patients by providing personal assistance and ambulation.
Assistant Manager
McDonald's
Cincinnati, OH
07.2018 - 05.2024
- Managed inventory levels, optimizing stock to minimize waste and ensure availability.
- Collaborated with management to achieve sales targets through effective promotions and upselling techniques.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Home Health Aide
Helping Hands Nursing Solutions
Cincinnati, OH
06.2016 - 08.2021
- Provided personal care assistance, including bathing, grooming, and hygiene maintenance.
- Monitored vital signs and reported changes to nursing staff.
- Assisted clients with mobility and daily living activities to enhance independence.
- Developed individualized care plans in collaboration with healthcare teams.
- Maintained accurate documentation of patient progress and care provided.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Manager
McDonald's Restaurant
Covington, KY
11.2010 - 05.2016
- Oversaw daily operations, ensuring adherence to quality and safety standards.
- Led team training initiatives, enhancing staff performance and service delivery.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed scheduling protocols, improving shift coverage and employee satisfaction.
- Cross-trained existing employees to maximize team agility and performance.
Housekeeper
Quality Inn
Cincinnati, OH
01.2008 - 08.2010
- Developed and maintained positive relationships with guests, enhancing their overall experience during stays.
- Conducted regular inspections of guest rooms and common areas to uphold cleanliness and safety protocols.
- Streamlined daily cleaning schedules, increasing productivity while ensuring thorough attention to detail in all areas cleaned.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
Education
High School Diploma -
Withrow International High School
Cincinnati, OHSkills
Urinary catheterization
Patient care
HIPAA compliance
Patient monitoring
Specimen collection
Healthcare ethics
Blood glucose monitoring
Room restocking
Strong work ethic
Teamwork
Teamwork and collaboration
Customer service
Time management
Attention to detail
Multitasking
Reliability
Excellent communication
Critical thinking
Direct patient care
CPR certification
Patient safety
Certified in CPR/AED
Patient observation
Patient positioning
Feeding assistance
Sample collection
Care plan development
Documentation
Decision-making
Active listening
Vital signs monitoring
Certification
- First Aid Certification
- BLS Certification
- Certified Home Health Aide
- CPR Certification
- Driver's License
Timeline
Acute Care Technician I
Trihealth Good Samaritan
01.2024 - 04.2026
Assistant Manager
McDonald's
07.2018 - 05.2024
Home Health Aide
Helping Hands Nursing Solutions
06.2016 - 08.2021
Manager
McDonald's Restaurant
11.2010 - 05.2016
Housekeeper
Quality Inn
01.2008 - 08.2010
High School Diploma -
Withrow International High School