Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Medical Biller
Soma Medical Center PA
West Palm Beach, FL
02.2020 - Current
Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
Compiled and processed data for billing purposes utilizing billing software programs.
Submitted electronic claims to various insurance carriers.
Performed daily reconciliation of accounts receivable with payment postings on the computer system.
Ensured compliance with HIPAA guidelines when handling confidential patient information.
Assisted in auditing process by verifying accuracy of submitted claim forms against documentation provided by physicians' offices.
Reviewed account information to confirm patient and insurance information is accurate and complete.
Applied HIPAA privacy and security regulations while handling patient information.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Front Desk Medical Receptionist
Soma Medical Center PA
West Palm Beach, FL
06.2016 - 02.2020
Greeted patients, verified insurance information and collected copays.
Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
Scheduled appointments, managed patient records and updated medical histories.
Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
Verified patient demographics, entered data into electronic health record system and provided support to physicians.
Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
Provided customer service to patients including answering questions about treatments or services offered by the practice.
Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.
Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
Called patients to confirm scheduled appointments and obtain additional details.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Handled correspondence, managed files and performed other clerical duties for office staff.
Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
Education
High School Diploma -
Palm Beach Central High School
Wellington, FL
05-2007
Skills
Teamwork and Collaboration
Commercial and Private Insurance
Billing and Collection Procedures
Account Reconciliation
Multitasking and Organization
Medicaid and Medicare Knowledge
Medical coding understanding
Medical Billing
Data Entry
ICD-10
Critical Thinking
Insurance Verification
Account follow-up
Electronic Health Record Software
Languages
Spanish
Professional
Timeline
Medical Biller
Soma Medical Center PA
02.2020 - Current
Front Desk Medical Receptionist
Soma Medical Center PA
06.2016 - 02.2020
High School Diploma -
Palm Beach Central High School
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