DANIELLE PENNINGTON
Bettendorf,IA
Summary
Highly motivated and detail-oriented professional with 1.5 years of experience in contract administration and procurement. Demonstrated ability to manage processes from initiation to completion, ensuring accuracy and compliance with regulations. Seeking a challenging role in the Remote/Chicago area where analytical skills and a commitment to ethical practices can contribute to team success.
Overview
5
5
years of professional experience
Work History
Contract Specialist GS-1102-09
Army Contracting Command
10.2023 - Current
- Developed and negotiated over 20 contractual agreements, valued between $50,000 - $10,000,000 while ensuring compliance with established policies and procedures.
- Ensured strict adherence to Federal Acquisition Regulations (FAR), Defense Federal Acquisition Regulations (DFAR), and Army regulations, mitigating potential compliance risks.
- Analyzed complex Requests for Proposals (RFPs) to determine appropriate responses, contributing to a 10-15% increase in bid success rate.
- Conducted thorough cost analysis on current contracts versus competitive bids, identifying potential cost savings.
- Monitored contractor performance against contractual obligations, proactively addressing issues and ensuring timely project completion.
- Reviewed and approved contractor invoices, ensuring accuracy and compliance with payment terms.
- Performed cost analysis on current contracts versus competitive bids from other vendors
- Collaborated with internal stakeholders to facilitate efficient procurement processes and resolve contract-related issues
- Provided exceptional customer service to diverse clientele even in high-stress environments.
Billing Specialist
Northern Iowa Therapy
02.2023 - 10.2023
- Ensured compliance with payer requirements by meticulously verifying eligibility, benefits, and obtaining necessary authorizations, demonstrating a commitment to accurate and complete documentation.
- Investigated and resolved complex billing discrepancies, utilizing analytical skills and attention to detail to ensure accurate financial records and minimize revenue loss.
- Proactively identified and resolved billing variances, maintaining data integrity and ensuring system accuracy through thorough research and meticulous record-keeping.
- Managed follow-up on claim denials, late payments, and other exceptions, demonstrating persistence and effective communication with external stakeholders to achieve timely resolution.
- Cultivated strong working relationships with clients and internal stakeholders, fostering effective communication and collaboration to achieve mutually beneficial outcomes.
Scheduling Coordinator
Northern Iowa Therapy
08.2022 - 02.2023
- Proactively managed and resolved complex scheduling conflicts involving a team of 30+ therapists, utilizing negotiation and problem-solving skills to maintain operational efficiency.
- Prepared and maintained accurate and detailed reports and logs for management review, ensuring compliance with record-keeping requirements.
- Managed and approved time-off requests for a large team (30+ therapists), demonstrating strong organizational skills and adherence to company policy.
- Developed and maintained spreadsheets to track key performance indicators and generate reports, providing data-driven insights to inform scheduling decision-making.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Patient Experience Coordinator
Athletico Physical Therapy
08.2020 - 08.2022
- Managed patient registration processes, meticulously inputting data to ensure compliance with provider, facility, and legal regulations, maintaining data integrity and accuracy.
- Verified insurance coverage and payment methods, ensuring accurate billing and adherence to payer requirements – demonstrating a commitment to compliance and financial accuracy.
- Clearly communicated complex policies, procedures, and services to patients, ensuring understanding and facilitating a positive experience – demonstrating strong communication and interpersonal skills.
- Developed and maintained positive relationships with patients, contributing to high satisfaction scores and fostering a collaborative environment – demonstrating strong interpersonal skills and a commitment to stakeholder engagement.
Education
Bachelor of Science - Sociology
University of Iowa
Iowa City, IA05.2020
Bachelor of Science - Sociology, Communications
Florida State University
Tallahassee, FL05.2019
Skills
- Communication (Written/Verbal)
- Attention to Detail
- Leadership
- Customer Service
- Legal compliance
- Database Entry
- Problem Solving
- Computers and Technology
- Workforce Planning
- Research and analysis
Timeline
Contract Specialist GS-1102-09
Army Contracting Command
10.2023 - Current
Billing Specialist
Northern Iowa Therapy
02.2023 - 10.2023
Scheduling Coordinator
Northern Iowa Therapy
08.2022 - 02.2023
Patient Experience Coordinator
Athletico Physical Therapy
08.2020 - 08.2022
Bachelor of Science - Sociology, Communications
Florida State University
Bachelor of Science - Sociology
University of Iowa
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