Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Danielle Pereira

Milford,MA

Summary

Agile and adaptable with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with communication style focused on maximizing engagement and satisfaction.

Overview

7
7
years of professional experience

Work History

Gerente

Arcos Dourados
03.2012 - 12.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

Bacharel Administration -

Uiniversity Pitagoras
Brazil
06-2022

Skills

  • Team motivation
  • Customer Relations
  • Customer Service

Languages

Portuguese
Native or Bilingual
English
Elementary
Spanish
Limited Working

Timeline

Gerente

Arcos Dourados
03.2012 - 12.2018

Bacharel Administration -

Uiniversity Pitagoras

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Danielle Pereira