DANIELLE PERHAM
Wadsworth,IL
Summary
Self-Motivated Business Professional with 5+ years of experience, showcasing a comprehensive background in customer services/sales, media relations, client relationship management, and digital marketing, exemplifying a successful history in real estate sales and administrative functions. Adept at fostering strong connections with clients and stakeholders through effective communication strategies and tailored content development. Proven ability to drive business growth and enhance client satisfaction through strategic relationship-building efforts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Bodyworks Fitness & Spa
04.2024 - Current
- Managed office procedures effectively to streamline workflow and improve efficiency, resulting in a more organized and productive work environment
- Demonstrated exceptional communication skills by promptly answering phone calls, responding to client inquiries, and maintaining positive relationships with customers
- Collaborated with team members to coordinate recruitment efforts with the HR Department, assist with scheduling interviews, and assist in setting new employees up for success
- Conducted regular audits of digital and physical records to ensure accuracy, completeness, and compliance with data protection laws
- Assisted in the development of policies and procedures, contributing valuable insights and suggestions for improving employee engagement and retention
- Participated in evaluations and feedback sessions, providing constructive input to support professional growth and development
Real Estate Agent
Coldwell Banker Realty
01.2024 - Current
- Implemented targeted marketing campaigns utilizing social media platforms and digital advertising to reach a wider audience and generate leads
- Collaborated with graphic designers and content creators to develop visually appealing marketing materials, including property listings, brochures, and virtual tours
- Conducted market analysis and competitive research to identify emerging trends and opportunities for strategic positioning in the real estate market
- Participated in networking events, industry conferences, and community outreach programs to expand professional connections and build brand visibility
- Managed email marketing campaigns to engage with clients, provide market updates, and promote new property listings
- Implemented customer feedback mechanisms to gather insights, address concerns, and enhance the overall customer experience
- Collaborated with cross-functional teams, including sales agents and brokers, to align marketing strategies with business objectives and drive sales growth
- Stayed informed about industry regulations, market dynamics, and emerging technologies to adapt marketing strategies accordingly and stay ahead of the competition
Real Estate Agent
LeCount Realty LLC
05.2021 - 01.2024
- Strengthened client base and enhanced customer satisfaction by fostering relationships with business partners and stakeholders
- Developed and delivered compelling sales presentations and home buyer guides that directly contributed to the success of multiple closings
- Successfully converted numerous prospects into closed deals through consistent and effective communication strategies
- Guided buyers through the home purchasing process with clear expectations, transparent communication, and personalized attention to address all customer needs
- Skillfully negotiated, facilitated, and managed real estate transactions, ensuring smooth and successful deals for clients
- Negotiated contracts and real estate deals on behalf of clients, leveraging market knowledge and negotiation skills to secure favorable outcomes
- Collaborated closely with clients to facilitate loan approvals, inspections, and necessary services to facilitate seamless closing processes
- Brainstormed, orchestrated, planned, and hosted public events or outreach opportunities to help support other businesses and help the community
- Organized and conducted Open House events, providing Comparative Market Analysis Data to educate buyers on pricing strategies and market trends, enhancing their understanding of property values
Store Associate
Polo Ralph Lauren
05.2018 - 05.2021
- Demonstrated strong product knowledge expertise to drive sales and effectively educate customers on product features and benefits
- Delivered exceptional customer service by actively recommending, selecting, and assisting customers in making informed purchasing decisions
- Effectively communicate current promotions, payment policies, exchange procedures, and security practices to enhance customer experience and satisfaction
- Maintained product presentation to brand standards by ensuring proper product placement, prop maintenance, and signage consistency throughout the store
- Collaborated with team members to coordinate store events, promotions, and sales initiatives to drive foot traffic and increase sales revenue
- Utilize effective communication skills to resolve customer inquiries, complaints, and issues in a timely and professional manner, which ensured customer loyalty and satisfaction
- Assisted in inventory management tasks, including restocking shelves, conducting product audits, and monitoring merchandise levels to optimize store operations
- Participated in ongoing training and development programs to enhance product knowledge, customer service skills, and communication techniques for continuous improvement
- Actively engage with customers on social media platforms to promote store events, new product arrivals, and special promotions, enhancing brand visibility and customer engagement
Education
Bachelor of Arts - Communications
University of Wisconsin Parkside
Kenosha, Wisconsin05-2019
Skills
- Customer Service
- Sales
- Excellent communication abilities
- Strong work ethic
- Attentive to detail
- Team player attitude
- Writing skills
- Intrapersonal Communication
- Negotiation Strategizing
- Advanced Computer Skills
- Microsoft Office Suite
- QuickBooks
- Wordpress
- Adobe Creative Suite
- Video Conferencing Tools
- Content Management Systems (CMS)
- Time management
Certification
- Real Estate Salesperson License - Illinois and Wisconsin
Timeline
Administrative Assistant
Bodyworks Fitness & Spa
04.2024 - Current
Real Estate Agent
Coldwell Banker Realty
01.2024 - Current
Real Estate Agent
LeCount Realty LLC
05.2021 - 01.2024
Store Associate
Polo Ralph Lauren
05.2018 - 05.2021
- Real Estate Salesperson License - Illinois and Wisconsin
Bachelor of Arts - Communications
University of Wisconsin Parkside
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