Reconsideration Specialist/Payment Poster/ Change Entry Specialist
Orthopedic One
04.2015 - Current
- Work Insurance and Patient Unapplied reports to resolve overpayments and report unapplied numbers to management
- Work with the Finance team, Management, Posting Specialist and satellite office with balancing out each daily and monthly
- Assist in training new hires, Provide backup to Team members
- Work closely with Financial Counseling Teams on surgery pre-collects and patient accounts needs
- Work collection accounts with reporting payment, verifying balances due and posting payment to patients accounts
- Audit account for errors and report to team managers
- Daily claim entry of multiple physician office charges
- Monthly reports to assure all open fee slip have been billed
- Work closely with Management and co-workers to assure claims are entered timely, billed timely, insurance appeal and denials worked timely
- Posting of all insurance and patient payments
- Assist Management with any special projects as needed
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Verified accuracy of accounts payable payments, resulting in 98% reduction in payment errors and check reissues.
