Danielle Phillips
Canfield,OH
Summary
Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Manager/Surgical Assistant
North Pittsburgh Oral Surgery
01.2012 - Current
- Regularly evaluated employee performance and provided feedback.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Oversaw overall operation of nursing services and patient care.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Implement new policies and educate staff on changes.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Developed, implemented, revised and evaluated policies and procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted Oral Surgeon by performing chair-side duties.
- Sterilized rooms and prepped equipment and instruments for oral surgery procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for Oral Surgeon to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications and required materials for Oral Surgery procedures.
- Prepared patient X-rays and images by i Cat for review by Oral Surgeon.
- Created dental impressions used for diagnostics, opposing models for jaw surgery or CT guided implants.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
- Documented patient dental health information, medical history and vital signs for future reference.
- Staged tray for procedures by arranging dental instruments and equipment.
- Educated patients on postoperative care.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
- Provided diagnostic information by exposing and developing radiographic studies.
Dental Assistant
Dr Donald Brunetti DDS
05.2005 - 04.2012
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Prepared patient X-rays and images by i Cat for review by dentist.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
- Documented patient dental health information, medical history and vital signs for future reference.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
- Provided diagnostic information by exposing and developing radiographic studies.
Education
Certified Dental Asistant - Dental Assisting
Choffin School Of Accredited Dental Assisting
Youngstown, OH05.2005
Skills
- Culture Transformation
- Active Listening
- Improvement Strategies
- Patient Flow Management
- Dental Radiography
- Supply Ordering
- Inventory Management
- Cleaning and Sanitizing
- Preliminary Impressions
- Postoperative Care Instructions
- Critical Thinking
- Medical Procedure Knowledge
- Staff Guidance
- Office Procedures
- Post-Anesthesia Care
- Sterile Procedures and Techniques
- Staff Development
- Patient Flow
- Patient Care
- Employee Issue Resolution
- Team Management
- Clinical Staff Management
- Addressing Questions and Concerns
- Patient Health Education
- Clinical Instruction
- Organizing Staff Schedules
- Train Employees
- HIPAA Guidelines
- Emergency Readiness
- Medical History
- HIPAA
Certification
- Certified Dental Assistant
- CPR Certified
- X-Ray Certified
Timeline
Clinical Manager/Surgical Assistant
North Pittsburgh Oral Surgery
01.2012 - Current
Dental Assistant
Dr Donald Brunetti DDS
05.2005 - 04.2012
Certified Dental Asistant - Dental Assisting
Choffin School Of Accredited Dental Assisting
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