Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Moffitt Cancer Center
Wesley Chapel, FL
04.2021 - Current
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
Restocked unit frequently with necessary medical supplies.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Kept instruments and equipment clean and sanitized.
Assisted with patient admissions, discharges and transfers.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Responded to bell or light signal calls to assist patients with needs.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Engaged with patient family and friends to provide courteous visit experience.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Planned and prepared meals meeting patients' nutritional requirements.
Used mobility devices to transport patients.
Cook
Wegmans Food Markets, Inc.
Canandaigua, NY
08.2020 - 06.2021
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for soups, sauces and salads.
Chopped, diced and sliced vegetables and fruit ahead of dinner rush.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Grilled and deep fried various foods from meats to potatoes.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Replenished food items from inventory and rotated ingredients.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Precooked garnishes for later use to top off fresh dishes.
Operated cash register, collected payments and provided accurate change.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Monitored dining area to assess server capacity and estimate wait times.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Developed long-term relationships with customers to increase opportunities for repeat business.
Server
Marcus Corporation
Greendale, WI
02.2019 - 04.2020
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Greeted newly seated guests promptly and filled water glasses
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Reset tables between guests, refilled condiments and wiped down surfaces.
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN
12.2021
Bachelor of Arts - Elementary Education
Indiana University - Purdue University Indianapolis
Indianapolis, IN
Skills
Clinical training
Mobility Assistance
Cultural awareness and sensitivity
Reliable and trustworthy
Team building
Team-oriented
Effective prioritization
Relationship management
Quality control
Languages
Spanish
Native/ Bilingual
Timeline
Patient Care Technician
Moffitt Cancer Center
04.2021 - Current
Cook
Wegmans Food Markets, Inc.
08.2020 - 06.2021
Server
Marcus Corporation
02.2019 - 04.2020
High School Diploma -
Perry Meridian High School
Bachelor of Arts - Elementary Education
Indiana University - Purdue University Indianapolis