Danielle Pisciotta
Receptionist, Accounting And Human Resources
CLERMONT,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Currently have been a homemaker for the last 9 years but have experience with remote work and learn things quickly and will always be reliable and hardworking.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
Variety Child Learning Center
Syosset, NY
06.2004 - 05.2013
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Greeted customers and visitors in-person and via telephone calls.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Collecte payments from clients and updated account balances.
- Scheduled office meetings and client appointments for staff teams.
Receptionist and Evaluation Assitan
NewMeadow
Clifton Park, NY
11.2021 - 01.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Screened visitors and issued badges to maintain safety and security.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Arts - Buisiness Administration
American InterContinental University
Phoenix, AZ04.2005
Skills
- Confidence and Drive
- Customer Service Management
- Remote Work Coordination
- Friendly and Relatable
- Microsoft Office
Timeline
Receptionist and Evaluation Assitan
NewMeadow
11.2021 - 01.2022
Receptionist Administrator
Variety Child Learning Center
06.2004 - 05.2013
Associate of Arts - Buisiness Administration
American InterContinental University
Similar Profiles
Heath CohenHeath Cohen
Teacher's Assistant at Variety Child Learning CenterTeacher's Assistant at Variety Child Learning Center
Mackenzie AttwoodMackenzie Attwood
Teaching Assistant at Variety Child Learning CenterTeaching Assistant at Variety Child Learning Center
Michelle LavietesMichelle Lavietes
Teaching Assitant at Variety Child Learning CenterTeaching Assitant at Variety Child Learning Center
Jennifer GosdenJennifer Gosden
IEP Coordinator at Variety Child Learning CenterIEP Coordinator at Variety Child Learning Center
Lucas SchlusselLucas Schlussel
Attractions Coordinator at Walt Disney World ResortAttractions Coordinator at Walt Disney World Resort