Plus years of professional experience
Danielle Polifka
Prescott Valley,AZ
Summary
Dynamic professional with a proven track record at ACE Cash Express, excelling in cash handling accuracy and personnel training. Recognized for transforming a low-ranking store into a top performer, I bring superior organization skills and a results-driven approach to enhance customer satisfaction and operational efficiency.
Overview
10
10
3
3
Certifications
Work History
Inventory Control Coorinator
Foxworth Galbraith - Arizona Building Supply
Prescott, AZ
01.2019 - Current
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Devised and implemented efficient processes for production tracking and inventory control.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
Assistant Store Manager - Store Manager
The Salvation Army Family Store & Donation Center
Prescott, AZ
04.2015 - 07.2017
- Investigated customer issues to resolve problems and build rapport effectively.
- Oversaw daily operations of donation center, warehouse, thrift store, and boutique.
- Managed opening and closing procedures, including cash handling and staff assignments.
- Delegated tasks based on shift requirements and individual strengths of employees.
- Unloaded trucks, stocked shelves, and assisted customers with merchandise.
- Ensured compliance with merchandising standards on a daily basis.
Center Manager
ACE Cash Express
Camp Verde, AZ
05.2012 - 12.2014
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
- Processed cash withdrawals.
- Beat and exceeded all labor and sales goals.
- Held multiple awards for best shrink percentage in the company.
- Took one of the lowest ranking store locations and ended up ranking in the top 200 in under 1 year.
- Coached staff on how to properly execute auto loans, personal loans and insurance sales to stay in compliance with Arizona laws and standards.
Office Manager
AZ Garage Doors N More Inc
Prescott Valley, AZ
02.2008 - 05.2012
- Scheduled appointments and maintained master calendar for repairs and installs.
- Managed office inventory and placed new supply orders.
- Generated financial reports for management review.
- Efficiently recorded and rejected deliveries of material to site.
- Assigned projects and tasks to employees based on their level of training and skill sets.
- Answering phones and scheduling daily work for multiple employees.
- All aspects of customer satisfaction and communication.
Education
GED -
Glendale Community College
Skills
- Excellent time management skills
- Excel in all areas of customer satisfaction
- Advanced communication skills written and verbal
- Results-oriented
- Personnel training and development
- Excellent multi-tasker
- Top sales performer
- Dependable and reliable
- Inventory control procedures
- Superior organization skills
- Loss prevention
- Cash handling accuracy
Affiliations
I am seeking a lasting position utilizing my skills in management and customer service with a company I can grow with.
Accomplishments
At my first job I was 15 and the youngest ever shift leader for the whole company. That was Burger King in Avondale AZ and received an award and acknowledgment.
When I worked for Hollywood Video I won many awards including best shrink in the company and best turn over rate in the state.
While working for Hastings in Prescott AZ I won many awards for beating sale goals.
When I was managing Movie Gallery I was recognized by the company and the city of Prescott for our work with the school district running school supply and clothing drives.
Certification
I have had my CPR and first aid certificate many times over the years.
Currently I have my fork lift operating certificate.
I have also held a License for the state of Arizona for selling insurance all five lines.
References
References available upon request.
Timeline
Inventory Control Coorinator
Foxworth Galbraith - Arizona Building Supply
01.2019 - Current
Assistant Store Manager - Store Manager
The Salvation Army Family Store & Donation Center
04.2015 - 07.2017
Center Manager
ACE Cash Express
05.2012 - 12.2014
Office Manager
AZ Garage Doors N More Inc
02.2008 - 05.2012
GED -
Glendale Community College
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