In my free time I enjoy golfing, trying new restaurants and participating in wine tastings, spending time outdoors with my boyfriend and daughter (10 months old), searching for the best coffee shops, participating in different fitness classes, and cooking challenging new dishes
Danielle Pope
Gulf Shores,AL
Summary
Accomplished Realtor and seasoned hospitality professional with a proven track record in both fields, adept in client relations and negotiation. Leveraged expertise in database management and marketing management to grow a robust client base, significantly increasing sales through strategic market analysis and personalized service. Excelled in cultivating lasting customer relationships and driving business development through innovative sales strategies.
Overview
10
10
years of professional experience
Work History
Social Media Manager/Investor
Bagel Boy Foley
04.2023 - Current
- Co-invested in a community start-up restaurant, transitioning from silent partner to an active role in its growth and operations.
- Managed all social media platforms, creating engaging content, driving customer engagement, and increasing brand visibility.
- Collaborated with the team to develop strategies for operational improvements, marketing, and customer experience.
- Supported the business transition to a general manager-led model to facilitate expansion into new markets.
- Gained valuable insights into restaurant operations, including day-to-day management, marketing strategies, and customer relations, enhancing my ability to drive business growth in fast-paced environments.
Realtor
Self-employeed
11.2018 - Current
- Prospecting to potential buyers and sellers through cold calling, door knocking, social media, print mail, drip campaigns, and networking.
- Maintaining a CRM and implementing systems and process to keep up to date with my database.
- Nurturing my database and implementing a strong follow up game for better conversion, rapport building, and to encourage repeat business and referrals.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Handled day-to-day happenings of my real estate business to consistently grow client base and increase revenue.
- Advertised client properties through websites, social media, and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Reviewed market research data and changed sales plans accordingly.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Fine Dining Server
Fisher's At Orange Beach Marina
05.2018 - 09.2019
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Managed sections for smooth flow of guests and orders.
- Worked along side our sommelier to suggest wine pairings to go with specific menu items.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Head Server
Dumbwaiter Restaurant
02.2015 - 05.2018
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
- Increased sales per customer by listening actively and recommending relevant menu items.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Cultivated warm relationships with regular customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Observed servers to provide feedback and coaching in areas requiring improvement.
Education
Business
Coastal Alabama Community College
FairhopeHigh School Diploma -
Theodore High School
Theodore, AL05-2011
Skills
- Contract management
- Client relations
- Networking and prospecting
- Database management
- Business development
- New market research
- Schedule coordination
- Negotiation
- Sales development
- Financial analysis
- Marketing management
- Social media marketing
- Leads generation
Interests
Additional Information
During my career, I have gained valuable experience in both the restaurant and sales industries. My restaurant background prior to 2015 includes roles such as hostess at O’Charley’s, bartender/server at The Bike shop In downtown Mobile, server at Pete Blohme's restaurant - Panini Pete’s in Mobile, AL—where I contributed to the opening and successful transition to a new location—and team member at Newk’s Eatery, where I advanced through multiple positions and earned the prestigious President’s Club Award for excellence. These roles helped me develop a strong foundation in customer service, team collaboration, and operational efficiency.
In addition to my restaurant experience, I built a successful career in real estate. While working on a high-performing team, I earned Agent of the Month multiple times for surpassing transaction and volume goals and for maintaining one of the highest conversion rates. Between August 2019 and December 2023, I achieved over $23 million in sales volume, with an average sales price of $305,000. This success reflects my ability to build relationships, negotiate effectively, and deliver results in a competitive environment.
These combined experiences have equipped me with a unique perspective and a versatile skill set, including sales, marketing, customer relationship management, and business operations. I’m confident these strengths will allow me to excel as an Account Executive at SpotHopper.
Timeline
Social Media Manager/Investor
Bagel Boy Foley
04.2023 - Current
Realtor
Self-employeed
11.2018 - Current
Fine Dining Server
Fisher's At Orange Beach Marina
05.2018 - 09.2019
Head Server
Dumbwaiter Restaurant
02.2015 - 05.2018
Business
Coastal Alabama Community College
High School Diploma -
Theodore High School
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