Danielle Potter
Chattanooga,TN
Summary
Results-driven professional successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with students and teachers to underpin sustainable policies. Natural leader and analytical problem-solver with articulate communication style.
High-energy Trainer familiar with establishing clear training plans and putting together useful support materials to promote advancements in student learning. Well-versed in operating under tight schedules and with little supervision. Contributes many years of experience in training, teaching, and mentoring professionals in corporate environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ancora Admissions Training Program Trainer
Ancora Education
Arlington, TX
09.2021 - Current
- Provided post-training follow-up support such as answering questions or providing additional resources.
- Provided individual coaching sessions for employees who needed additional support with their job duties.
- Implemented effective onboarding processes for new hires into the organization.
- Established clear expectations for employees prior to beginning any new program or process.
- Monitored employee progress during training sessions to ensure understanding of material presented.
- Developed and implemented training programs to improve employee performance.
- Organized and facilitated team building activities to build a cohesive work environment.
Director of Admissions
Miller-Motte College
Chattanooga, TN
08.2017 - Current
- Provided guidance and support to applicants throughout the admissions process.
- Participated in conferences, workshops, fairs or other events related to higher education.
- Organized events such as open houses or special seminars for prospective students.
- Evaluated potential candidates based on academic performance, extracurricular activities, letters of recommendation and other criteria.
- Coordinated campus visits for prospective students, including tours and information sessions.
- Oversaw the preparation of reports on admissions statistics for senior management.
- Conducted outreach activities to promote the college's programs, services, and admission criteria.
- Reviewed application packages submitted by applicants to ensure completeness and accuracy.
- Advised faculty committees involved in decisions about admitting students into specific programs.
- Assessed student records to determine eligibility requirements for admission.
- Analyzed student data to identify trends in enrollment patterns and develop strategies to address them.
- Collaborated with other departments on initiatives related to admissions policies and procedures.
- Developed and implemented an admissions strategy to increase applicant enrollment.
- Developed relationships with high school counselors in order to promote the college.
- Monitored changes in laws or regulations that may affect admissions processes.
- Created tracking systems for applications, financial aid documents, transcripts, test scores.
- Monitored student databases and updated spreadsheets.
- Managed and developed admissions department structure, including front desk, part-time and temporary employees oversight.
- Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
- Supervised day-to-day functions of admissions department.
- Administered, monitored and analyzed admissions team performance while identifying performance trends and opportunities.
- Worked with Director of Education to actualize retention strategies designed to maintain student attendance and enrollment.
- Oversaw campus marketing activities and analyzed statistical recruiting data to monitor admissions representatives and performance.
- Facilitated coaching and mentoring for employees to drive professional growth while collaborating with college management teams to provide timely, specific and constructive feedback.
- Directed or coordinated engaging support staff in administering departments or academic institutions.
- Prepared reports using academic or institutional data and information.
- Recruited, hired and oriented departmental staff.
Admissions Representative
Miller-Motte Technical College
Chattanooga, TN
04.2013 - 08.2017
- Assisted prospective students with the admissions process by providing guidance and answering questions.
- Processed admission decisions according to established guidelines.
- Conducted group information sessions for potential students and their families.
- Developed relationships with high schools, counselors, and community organizations to promote college awareness.
- Organized campus tours for prospective students and parents.
- Developed presentations about academic programs offered by the university.
- Responded promptly to all requests from current or potential students regarding admissions policies or procedures.
- Analyzed data related to enrollment trends and student demographics.
- Ensured compliance with federal regulations pertaining to student records retention.
- Maintained accurate records of student applications and documents.
- Coordinated campus visits for prospective students and their families.
- Participated in outreach activities such as career days or workshops at local high schools or community centers.
- Attended off-site recruiting events such as college fairs or high school visits to meet with potential applicants in person.
- Managed incoming inquiries from prospective students via phone calls, emails, text messages or social media platforms.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Converted leads to enrollments at rate.
Education
MBA - Communications Technology
The University of Tennessee - Knoxville
Knoxville, TN07-2026
Bachelor of Science - Organizational Leadership
Covenant College
Lookout Mountain, GA05-2008
Skills
- Professionalism
- Analytical Thinking
- Interpersonal Communication
- Planning and coordination
- Budget Administration
- Personnel Management
- Goal Setting
- Team building
- Adaptability and Flexibility
- Multitasking
- Problem-Solving
- Time management abilities
- Team Collaboration
- Organizational Skills
- Effective Communication
- Decision-Making
- Problem-solving aptitude
- Relationship Building
- Reliability
- Self Motivation
- Active Listening
- Teamwork and Collaboration
- Task Prioritization
Accomplishments
Admissions Accomplishments
2019 Tiger Team member
2019 starts to budget Wins: 8-2
January, March, April, May, July, August, September, October
2019 Admissions Triple Crowns
March, April, May, July, August, September
2023 Admissions Triple Crown
August
2024 starts to budget+4 : 160 budgeted /164 starts through August (5-1)
January, February, March, May, July, August
2024 Admissions Triple Crowns
May, July
Certification
- Extreme Ownership Academy-Extreme Ownership Foundations Course
References
References available upon request.
Timeline
Ancora Admissions Training Program Trainer
Ancora Education
09.2021 - Current
Director of Admissions
Miller-Motte College
08.2017 - Current
Admissions Representative
Miller-Motte Technical College
04.2013 - 08.2017
MBA - Communications Technology
The University of Tennessee - Knoxville
Bachelor of Science - Organizational Leadership
Covenant College
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