DANIELLE POTTER
Administrative/Management
Yuma,AZ
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
20
20
years of professional experience
Work History
Secretary GS 6
Department of Defense Education Activity
11.2023 - 07.2024
- Responsible for the oversight, and centralized control of logistic functions for over 700 students, faculty, and staff members, as Bob Hope Elementary Secretary.
- Responsible for onboarding of all new employees and substitute teachers.
- Managed over 30 substitute teachers; hiring, onboarding and scheduling shifts along with all payroll.
- Solely managed all Human Resource functions utilizing the Defense Civilian Personnel Data System (DCPDS), Executive Personnel Database (EPD), AutoNoa, as well as many other applications for the school staff in alignment with regulatory compliance and/or customer requirements.
- Managed the school timecard input, adjustment and audit for the teachers and staff; meticulously scheduled, documented and scrutinized teacher substitute requests and leave requests to ensure all time entered was accurate with zero pay errors resulting in timecard input.
- Drive the actions and management of three office staff members to execute duties.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Parish Coordinator
Kadena AB
12.2021 - 01.2023
- Responsible for overall administration and logistical support for all Catholic ministries on Kadena Air Base.
- Develop programs and special events with recommendations from Catholic Parish Advisory Council and Chaplain for 1000 parishioners.
- Develop annual calendar of events and Catholic Tithes and Offering Funds budget to fund Parish ministries.
- Purchase, track and monitor all Mass and Parish items needed
- Customer service representative for Kadena Chapel.
- Create all weekly bulletins, along with advertisements and marketing of events and announcements in coordination with Senior Chaplain.
- Update/Maintain social media campaign
- Serve as main source of information and maintains continuity of files: calendar, budget, records, roster, after-action reports, background checks, facilities requests and any other paperwork for ministries and events.
- Maintain statistical data for Mass attendance, Sacramental information and events for Chaplain's quarterly report.
- Prepared agendas and took notes at meetings to archive proceedings.
- Completed required computer based training.
- Set up for weekday and weekend Masses.
- Maintain professional standards of conduct and decorum.
Instructional Assistant II
Paloma Elementary School
03.2018 - 06.2020
- Collaborated with other instructional assistants and teachers to provide comprehensive support to 5students and deliver instruction aligned with curriculum standards.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Track all relevant behavior data per student’s IEP and record in Behavior Analysis Chart.
- Understanding goals and objectives outlined in student’s IEP and BSP.
- Implementing interventions based on Behavior Support Plan.
Computer Technology/Physical Education Instructor
St. Francis Of Assisi School
08.2016 - 06.2017
- Planned and implemented curriculum to teach up-to-date technology and physical education to 400 students utilizing educational standards.
- Designed classes on Google programs, spreadsheet and word processing programs, Internet usage, ethics and safety, basic keyboarding skills and computer hardware for K-8th grade students.
- Attended professional development to increase knowledge base and learn new information.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team settings, providing support and guidance.
- Excellent communication skills, both verbal and written.
Administrative Assistant/Office Manager
Marlo Construction Inc
08.2011 - 05.2013
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Handled customer inquiries and suggestions courteously and professionally.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Drafted correspondence and other documents for CEO and department heads.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, subcontractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Managed company webpage, listed all available properties into MLS, facilitated set up and showing of new listings.
- Maintain and track subcontractor insurance forms, as well as, creating and sending out all W-9 tax forms.
- Submit plans to City of Jacksonville at City Hall.
Assistant Property Manager
Meissner Jacquet Investment Management Services Inc
04.2004 - 02.2006
- Handled customer inquiries and suggestions courteously and professionally.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Promptly responded to tenant complaints and concerns for commercial and professional properties.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Communicated with landlord regarding building and tenant issues.
- Compiled maintenance and repair requests for submission to maintenance vendors and reached out to local contractors for bid proposals.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports, including annual budget.
- Maintained all property files for property owners, tenants, and vendors.
- Coordinate tenant move in/out for properties.
Education
Bachelor of Science - Business Management
University of Phoenix
San Diego, California06.2004
Skills
SPECIAL SKILLS
- Tier 1 Background Check-US Government
- Proficient in typing 68 gross words per minute
- Financial Development Officer, Okinawa Leadership Seminar
- OLS Graduate/Facilitator
- Family Readiness Command Team Assistant (FRCTA)
- President, Kubasaki PTSO
- Trained in PII and CUI
- SafeTalk Training Graduate
- Customer Relations
- Senior Leadership Support
- Problem-Solving Ability
- Proficient in utilizing Google Docs and Microsoft systems
Timeline
Secretary GS 6
Department of Defense Education Activity
11.2023 - 07.2024
Parish Coordinator
Kadena AB
12.2021 - 01.2023
Instructional Assistant II
Paloma Elementary School
03.2018 - 06.2020
Computer Technology/Physical Education Instructor
St. Francis Of Assisi School
08.2016 - 06.2017
Administrative Assistant/Office Manager
Marlo Construction Inc
08.2011 - 05.2013
Assistant Property Manager
Meissner Jacquet Investment Management Services Inc
04.2004 - 02.2006
Bachelor of Science - Business Management
University of Phoenix
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