Danielle Prins
Hamilton,MI
Summary
Talented Distribution Associate managing high volume workload in fast-paced environment. Prioritizing and organizing tasks for maximum efficiency. Knowledgeable about preparing and managing shipments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My proactive approach in security and customer service roles at Boars Head Provisions Co and SpartanNash, respectively, showcases my ability to maintain safety and foster positive customer relations.
Overview
5
5
years of professional experience
Work History
Distribution Clerk
Frank Brunckhorst Co
11.2023 - Current
- Managed inventory levels to ensure timely replenishment of stock, preventing out-of-stock situations.
- Optimized packing procedures to reduce damages during transit, leading to fewer returns and higher customer satisfaction ratings.
- Checked shipments against paperwork and signed documents.
- Picked orders, scanned products and packed boxes.
- Streamlined distribution processes for faster delivery times and increased customer satisfaction.
- Scheduled pickups and deliveries to maintain smooth operations.
- Reduced errors in order fulfillment by implementing thorough quality control measures.
- Championed the adoption of new technologies and software within the distribution department, increasing overall operational efficiency.
- Collaborated with other departments on supply and quality issues.
Security Guard
Boars Head Provisions Co
06.2022 - 11.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Assistant Customer Service Manager
SpartanNash
04.2019 - 06.2022
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
- Coordinated staff schedules to maintain optimal coverage during peak service hours.
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
- Managed challenging situations involving dissatisfied customers with diplomacy while maintaining professionalism under pressure.
- Collaborated with fellow managers to identify areas of improvement for overall customer service operations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Personal Shopper
SpartanNash
04.2019 - 06.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
High School Diploma -
Holland High School
Holland, MI05.2021
Skills
- Order Picking
- Warehouse Operations
- Customer Relations
- Documentation skills
- Order pulling
- Inventory counting
- Verifying shipments
- Load Planning
- Verifying orders
- Quality assurance standards
Timeline
Distribution Clerk
Frank Brunckhorst Co
11.2023 - Current
Security Guard
Boars Head Provisions Co
06.2022 - 11.2023
Assistant Customer Service Manager
SpartanNash
04.2019 - 06.2022
Personal Shopper
SpartanNash
04.2019 - 06.2022
High School Diploma -
Holland High School