Danielle Prowell
Kuna,ID
Summary
Effective and knowledgeable student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Highly knowledgeable in all areas of Exercise Science with solid academic achievement, demonstrated commitment and integrity.
Overview
10
10
years of professional experience
Work History
Referral Coordinator
Altitude Physical Therapy
Nampa, Idaho
07.2023 - Current
- Assisted in the development of referral processes and procedures.
- Conducted outreach to community providers for referrals and resources.
- Monitored patient progress throughout the referral process.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Explained policies, procedures and services to patients.
Inbound Associate
Amazon
Nampa, ID
11.2020 - 03.2023
- Stowing Associate
- Water Spider
- Problem Solver
- Identified damaged goods upon receipt and reported them accordingly.
- Maintained a clean working environment and organized storage areas.
- Collaborated with other departments to ensure timely delivery of products.
Administrative Assistant
Aspen Home Care And Hospice
Meridian, ID
02.2017 - 10.2020
- Processed financial documents including contracts, expense reports and invoices.
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Monitored daily and weekly schedules and monthly calendar obligations for Physical Therapist, Occupational Therapist, Register Nurses and CNA's.
- Assisted with administrative tasks, including filing, answering phones and working closely with the Clinical Director to ensure patient needs are met.
- Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
- Gathered timesheets to prepare weekly payroll data for processing payroll.
- Produced and filed payroll reports bi-monthly.
Service Desk/Loss Prevention Associate
Kmart
Twin Falls, ID
10.2014 - 02.2017
- Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
- Unloaded trucks, stocked shelves and carried merchandise out to floor for customers.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Opened and closed store, including counting cash, opening and closing cash registers and creating staff assignments.
Education
Bachelor of Science - Kinesiology
Boise State University
Boise, ID01-2022
Associate of Applied Science - Exercise Science
College of Western Idaho
Nampa, ID12.2019
High School Diploma -
Grace High School
Grace,ID05.2014
Skills
- Basic Life Support Certification
- Front desk operations
- HIPAA guidelines
- Records management
- Telephone etiquette
- Google Suite Proficiency
- Multitasking
- Organizational Skills
- Reliability
Timeline
Referral Coordinator
Altitude Physical Therapy
07.2023 - Current
Inbound Associate
Amazon
11.2020 - 03.2023
Administrative Assistant
Aspen Home Care And Hospice
02.2017 - 10.2020
Service Desk/Loss Prevention Associate
Kmart
10.2014 - 02.2017
Bachelor of Science - Kinesiology
Boise State University
Associate of Applied Science - Exercise Science
College of Western Idaho
High School Diploma -
Grace High School
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