Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Quarry

Danielle Quarry

Salt Lake City,UT

Summary

Versatile and dependable professional with a strong background in team leadership, customer service, quality assurance, and operations across the culinary, healthcare, and security industries. Proven ability to thrive in fast-paced, high-pressure environments while maintaining attention to detail, safety compliance, and client satisfaction. Experienced in supervising teams, managing workflow, and resolving issues effectively through strong communication and problem-solving skills. Adept at adapting to new roles quickly, supporting cross-functional teams, and consistently upholding high standards of service, professionalism, and accountability.

Overview

4
4
years of professional experience

Work History

Night Shift Supervisor

Secure Source
03.2024 - Current

Oversaw overnight surveillance operations for construction site security, managing a team responsible for monitoring cameras and responding to suspicious activity. Ensured high-quality client service, coordinated with law enforcement, maintained equipment functionality, and led team performance through active supervision, training, and conflict resolution. Played a key role in site customization, staff development, and operational communication across shifts.


Key Responsibilities:

  • Supervised overnight security monitoring team, ensuring real-time response to theft, trespassing, and suspicious activity on client construction sites.
  • Reviewed surveillance footage to assess site damage or incidents, escalating findings to clients and authorities as needed.
  • Coordinated with police departments to ensure timely patrol response and incident resolution.
  • Maintained strong client relationships by tailoring monitoring protocols to individual site requirements and delivering consistent service quality.
  • Monitored the performance of on-duty staff, provided guidance, and implemented solutions to improve team efficiency and accountability.
  • Conducted disciplinary actions professionally, maintaining team morale and a positive work environment.
  • Oversaw daily checks of surveillance equipment, coordinating with technical teams for repairs and service when necessary.
  • Assisted in the hiring, onboarding, and training of new team members to ensure adherence to company protocols.
  • Held regular one-on-one meetings with team members to provide support, feedback, and professional development.
  • Facilitated smooth handoffs between shifts through clear, documented communication and updates.
  • Managed and resolved team conflicts and workplace issues using effective de-escalation and mediation strategies.
  • Maintained thorough records of employee performance, behavior, and shift reports for management and compliance purposes.

Pharmacy Technician

Walgreens
10.2023 - 08.2024

Provided vital support to pharmacists in a fast-paced retail pharmacy setting by accurately filling prescriptions, managing inventory, and ensuring excellent customer service. Maintained compliance with HIPAA and pharmacy regulations while assisting with billing, insurance coordination, and patient education to promote efficient operations and patient safety.


Key Responsibilities:

  • Answered phone calls and assisted customers, healthcare providers, and insurance representatives with prescription-related inquiries.
  • Accurately filled prescriptions, calculated dosages, and prepared labels while ensuring complete accuracy.
  • Adhered to HIPAA guidelines to protect patient confidentiality and sensitive health information.
  • Assisted pharmacists with dispensing, labeling, packaging, and verifying medications.
  • Delivered excellent customer service by resolving issues and answering questions in person and over the phone.
  • Monitored and restocked pharmacy inventory to maintain medication availability and compliance.
  • Processed insurance claims and resolved billing discrepancies with third-party payers.
  • Maintained a clean, organized, and compliant workspace in accordance with pharmacy safety regulations.
  • Educated patients on medication usage, dosage, side effects, interactions, and refill instructions.
  • Coordinated with physicians and insurance providers to quickly resolve prescription and coverage issues.
  • Supported pharmacy operations by handling opening/closing duties and training new team members.

QA Inspector

Chili's Bar and Grill
10.2022 - 10.2023

Served as the final quality control checkpoint for all outgoing food orders in a high-volume, fast-paced restaurant environment. Ensured every dish met quality, accuracy, and presentation standards before reaching the customer. Acted as a key liaison between front-of-house and back-of-house teams to maintain seamless service, address issues in real time, and support team communication and morale.


Key Responsibilities:

  • Inspected and verified each food order for accuracy, quality, portion size, and presentation before delivery to the customer.
  • Managed multiple tickets simultaneously, prioritizing time-sensitive orders to maintain fast and efficient service.
  • Communicated effectively between kitchen staff and servers to ensure order accuracy and smooth flow of service.
  • Resolved order issues proactively, coordinating with chefs to correct errors or enhance presentation as needed.
  • Maintained a clean and organized expo station throughout the shift, adapting to changing pace and volume.
  • Helped mediate and ease tensions between front-of-house and back-of-house teams during busy shifts.
  • Practiced strong problem-solving skills, making quick decisions to ensure customer satisfaction.
  • Upheld professional appearance standards, arriving on time and in proper uniform for each shift.
  • Contributed to an efficient, high-functioning team environment through clear communication and teamwork.

Sauté Cook

Noodles & Company
07.2021 - 10.2022

Experienced and detail-oriented Sauté Cook responsible for preparing high-quality sautéed dishes in a fast-paced kitchen environment. Demonstrated expertise in cooking meats, vegetables, and pasta to customer specifications, maintaining kitchen cleanliness, and following food safety and sanitation standards.


Key Responsibilities:

  • Prepared and cooked sautéed menu items including meats, pastas, and vegetables, ensuring flavor and presentation met customer expectations.
  • Set up and maintained the sauté station, ensuring all ingredients and tools were ready for service.
  • Collaborated closely with the sous chef and kitchen team to follow prep instructions and ensure efficient kitchen operations.
  • Organized and prioritized tickets to expedite food orders and minimize wait times.
  • Adhered to strict food safety and sanitation protocols, including safe handling of kitchen tools and machinery.
  • Monitored portion sizes using appropriate measuring tools such as scales, dishers, and ladles.
  • Covered, dated, rotated, and stored food properly to preserve quality and minimize waste.
  • Performed daily cleaning and maintenance of the station and kitchen to support a clean, organized work environment.
  • Maintained a professional appearance and wore a clean uniform to reflect high standards of hygiene and service.
  • Conducted regular quality checks and stock rotations to ensure freshness and compliance with food safety standards.
  • Supported smooth and timely meal preparation and delivery by maintaining workflow and communicating effectively with the team.

Education

High School Diploma - General Studies

Granger High School
West Valley City

Associate of Science - Biology

Salt Lake Community College
Salt Lake City, UT

Skills

  • Leadership & Team Management: Supervision, training, scheduling, performance tracking, and conflict resolution
  • Customer Service: In-person and phone support, client communication, and issue resolution
  • Operations: Workflow optimization, shift coordination, and multitasking in fast-paced environments
  • Communication: Cross-team collaboration, clear handoffs, and de-escalation
  • Quality & Compliance: Food safety, HIPAA compliance, incident reporting, and confidentiality
  • Industry Experience:
    Culinary:
    Sautéing, portion control, kitchen operations
    Pharmacy: Prescription filling, dosage calculation, inventory, insurance billing
    Security: Surveillance monitoring, equipment checks, emergency coordination
  • Core Strengths: Attention to detail, problem solving, adaptability, professionalism

Timeline

Night Shift Supervisor

Secure Source
03.2024 - Current

Pharmacy Technician

Walgreens
10.2023 - 08.2024

QA Inspector

Chili's Bar and Grill
10.2022 - 10.2023

Sauté Cook

Noodles & Company
07.2021 - 10.2022

High School Diploma - General Studies

Granger High School

Associate of Science - Biology

Salt Lake Community College