Danielle Radcliffe
Tracy,Ca
Overview
15
15
years of professional experience
Work History
Lead Medical Assistant, Pediatrics
Sutter Health
11.2023 - Current
- Oversee daily clinic operations, workflow, and staff scheduling
- Problem-solve operational challenges and resolve team conflicts
- Lead, train, and mentor pediatric medical assistants and support staff
- Foster a child-focused, empathetic care environment
- Pediatric patient assessments, growth/development tracking, and vital signs collection
- Conduct performance evaluations and provide staff feedback
- Handle patient communications and triage urgent concerns
- Support daily clinic operations by rooming patients, coordinating staff breaks, and performing back-office duties efficiently
- Facilitated morning huddles to communicate new information and adjustments.
Float pool
Sutter Health
07.2022 - 11.2023
- Vital signs collection, growth measurements, and patient assessment
- Administering injections, immunizations, and oral medications
- Adaptability to multiple clinical workflows and department needs
- Effective communication with providers, staff, and patients
- Multitasking in a fast-paced, multi-department environment
- Team collaboration to ensure continuity of care
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained comprehensive cross-training in all primary care departments.
Pediatrics
Sutter Health
11.2016 - 07.2022
- Administered vaccines, oral medications, and injections under provider orders
- Collected and processed lab specimens for diagnostic testing
- Prepared and sanitized exam rooms to ensure safety and comfort
- Assisted providers with exams, procedures, and minor office surgeries
- Prepared exam rooms and ensured a clean, safe, and organized environment
- Ensured timely response to messages and calls.
GMA/ Pediatrics
Palo Alto Medical Foundation
03.2015 - 11.2016
- Arranged daily GMA setup.
- Maintained optimal stock levels on GMA cart.
- Preparation and distribution of education materials
- Recorded patient vitals promptly and empathetically.
- Showcased proficiency in managing time and tasks efficiently.
- Assisted RN in providing educational support to patients and families.
- Adhered to HIPAA regulations in all documentation and communication.
- Fostered a welcoming environment to ensure smooth transitions for new families.
- Problem-solving and adaptability in fast-paced environments
- Secured newborn records and entered them into EHR prior to appointments.
- Scheduled future appointments for patient families at the conclusion of group sessions.
Pediatrics/Family Medicine
Palo Alto Medical Foundation
04.2013 - 03.2015
- Administered vaccines, oral medications, and injections under provider orders
- Collected and processed lab specimens for diagnostic testing
- Prepared and sanitized exam rooms to ensure safety and comfort
- Assisted providers with exams, procedures, and minor office surgeries
- Prepared exam rooms and ensured a clean, safe, and organized environment
- Ensured timely response to messages and calls.
Podiatric Medicine & Surgery
Palo Alto Medical Foundation
06.2012 - 04.2013
- Documented patient information, including vitals and medication details, in EMR.
- Assisted podiatric surgeons with in-office procedures and minor surgeries
- Prepared exam and procedure rooms, sterilized instruments, and set up surgical trays
- Provided wound care and dressing changes under provider direction
- Provided patients with detailed pre- and post-operative guidelines.
- Coordinated surgical procedures, follow-up visits, and imaging diagnostics.
- Managed surgical supplies inventory while ensuring adherence to infection-control protocols.
- Provided empathetic care to patients, fostering a supportive environment.
Medical Assistant
Alameda Pediatrics
04.2010 - 06.2012
- Monitored and documented vital signs.
- Administered injections and medication
- Managed clinical responsibilities efficiently.
- Ensured rooms were stocked and back office supplies were ordered efficiently.
- Aided in performing circumcisions.
- Aided in conducting minor procedures.
- Scheduling appointments
- Coordinated a large influx of patient inquiries.
- Coordinated inventory and restocking of office supplies.
- Ensured accuracy of patient insurance and demographic information.
- Collecting co-pays/ explaining financial policies
Education
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Western Career College
Skills
- Adaptability in fast-paced environments
- Problem-solving and critical thinking
- Patience and calm under pressure
- Positive attitude and resilience
- Strong work ethic and reliability
- Flexibility with changing schedules and tasks
- Initiative and self-motivation
- Dependability and accountability
- Active listening and clear communication
- Cultural sensitivity and respect for diversity
Timeline
Lead Medical Assistant, Pediatrics
Sutter Health
11.2023 - Current
Float pool
Sutter Health
07.2022 - 11.2023
Pediatrics
Sutter Health
11.2016 - 07.2022
GMA/ Pediatrics
Palo Alto Medical Foundation
03.2015 - 11.2016
Pediatrics/Family Medicine
Palo Alto Medical Foundation
04.2013 - 03.2015
Podiatric Medicine & Surgery
Palo Alto Medical Foundation
06.2012 - 04.2013
Medical Assistant
Alameda Pediatrics
04.2010 - 06.2012
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Western Career College