Danielle Ramsey

Scheduling Manager

CR Floors & Interiors

06.2014 - Current

Received and screened phone calls, text messages and emails.
Performed administrative duties such as filing confidential documents, answering telephones and responding to emails.
Confirmed subcontractor appointments via telephone or text message to inform of appropriate preparations needed prior to scheduled appointments at occupied and unoccupied homes.
Scheduled 30-70 jobs daily for non-routine services for assigned production home flooring installations.
Served as central point of contact for all outside construction site supervisors and their assistance.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Worked with manager and supervisor to plan and coordinate production schedules.
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Generated reports and tracked data to monitor operational priorities and scheduling.
Developed and maintained enterprise-wide master schedule to promote organizational efficiency.
Implemented time-blocking and schedule notifications to optimize time management.
Devised online scheduling resource to provide subcontractors and field supervisors with real-time access to schedules and time-off requests.
Created and distributed agendas and other materials for scheduled meetings.
Negotiated and secured software and services to streamline and optimize company schedule management.
Assisted with meeting and event coordination, managing conference and meeting room bookings to minimize overlap.
Used RFMS and Schedule Pro to maintain and update builders database and subcontractor installation schedules.
Created weekly and monthly reports and presentations.
Communicated with purchasing agent on materials arriving for installations to hold schedule.
Multi-tasking, data entry & miscellaneous tasks.