Danielle Reyes
Medical Professional /Human Resources
Miami,FL
Summary
Well-qualified Human Resources Assistant with an extensive knowledge/background in the medical field. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Human Resources Assistant
Tri County Contractors
10.2019 - 12.2023
- Assisted with compensation analysis efforts using market data comparison tools.
- Efficiently managed over 70 personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees
Insurance Verification Specialist
Medical Office Services
07.2012 - 09.2019
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
- Supported timely claims processing by submitting accurate and complete documentation to insurance companies.
- Streamlined workflow for medical providers by obtaining necessary referrals and authorizations for services.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Optimized productivity by prioritizing tasks according to urgency and importance levels.
- Assisted in training new employees on best practices for efficient insurance verification processes and procedures.
- Answered phone calls and messages for over 10 physicians in oncology medical facility, scheduling appointments, and handling patient inquiries
Medical Receptionist
Medical Office
06.2012 - 03.2016
- Handled billing procedures accurately, ensuring prompt payment from 80 ore more patients and insurance providers.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Managed high call volumes, directing calls to appropriate departments while maintaining calmness and professional demeanor.
Education
Bachelor of Science - Psychology
BARRY UNIVERSITY
Miami, FL 08.2006 - 12.2010
Skills
Staff education and training
High social awareness
Attention to Detail
Microsoft Office and Excel
Knowledgeable in Intergy, eClinicalWorks, Epic
Adaptability
Insurance Verification
Data Entry and Review
Coverage and Authorizations
Analytical Thinking
Customer Service
Timeline
Human Resources Assistant
Tri County Contractors
10.2019 - 12.2023
Insurance Verification Specialist
Medical Office Services
07.2012 - 09.2019
Medical Receptionist
Medical Office
06.2012 - 03.2016
Bachelor of Science - Psychology
BARRY UNIVERSITY
08.2006 - 12.2010