Dedicated Long-Term Disability Case Manager with a customer-focused approach. Experienced at managing disability claims and providing the highest level of client support. Demonstrates strong problem-solving abilities and adaptability to changing circumstances. Develops effective strategies to ensure client success and collaborates with healthcare professionals, vocational consultants and clients, to establish cohesive support networks for recovery and smooth return-to-work processes. Eager to leverage expertise in compassionate case management to improve client experiences in a challenging new role.