Danielle Ricketts
Counce,TN
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
12
12
years of professional experience
Work History
Owner Loyalty Manager
Jones Nissan
Savannah, TN
06.2024 - Current
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Store Manager
Dollar General
Corinth, MS
01.2013 - 06.2023
- Recruited, trained and supervised new employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Monitored inventory levels and placed orders to restock shelves.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Education
MBA - Business
Colorado Technical University
Colorado Springs, CO12-2024
Skills
- Social media control
- Marketing tactics
- Human resources
- Competitive analysis
- Budget development
- Labor relations
Timeline
Owner Loyalty Manager
Jones Nissan
06.2024 - Current
Store Manager
Dollar General
01.2013 - 06.2023
MBA - Business
Colorado Technical University
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